As the largest Canadian-owned and operated K-12 publisher, Nelson Education Ltd. is Canada's only heritage education content provider, known for its innovative products and solutions catering to learners across the country.

Nelson is on a mission to make learning accessible, engaging and effective for all. That's why Nelson continuously strives to create dynamic curriculum-aligned content that caters to diverse learning styles, fostering critical thinking, creativity and life-long learning.

In response to the evolving education landscape, Nelson developed Edwin, a digital learning ecosystem. Edwin is a learning platform for classroom success, providing curriculum-linked content, engaging tools and unparalleled support to reach every student.

Nelson is redefining education and making a positive impact on the way knowledge is acquired and shared by creating the possible, one learner at a time.

About the Role

The User Experience Designer plays an essential part in shaping user experiences across our digital products by focusing on the usability, accessibility, and overall effectiveness of our educational platform, Edwin. By conducting research to understand diverse user needs, you will create intuitive designs that cater to students, teachers, and administrators at different stages of their learning journey.

In this role, you'll work closely with cross-functional teams including curriculum experts, developers, product managers, and stakeholders throughout the design process. Your expertise in UX design principles and methodologies will be applied to crafting high-fidelity wireframes and prototypes that meet accessibility guidelines while driving innovation through user testing and iterative refinement.

Key Accountabilities

• Conduct user research and analysis to understand the business needs, target users' needs, behaviors, and preferences.
• Develop user personas and scenarios based on insights gathered from user research.
• Create wireframes and prototypes that visually represent product structure, flow, and interaction points before visual design and development begins.

• Collaborate with cross-functional teams, including curriculum experts, designers, developers, product managers, and other stakeholders, to ensure the user experience aligns with business objectives and meets users' needs.
• Participate in usability testing sessions to gather feedback on design prototypes from real users.
• Iteratively refine final designs based on user research, analytics data, and insights gathered during the development process.
• Contribute to brand consistency across digital products or services by collaborating with visual designers on shared projects.
• Stay current with industry trends, emerging technologies, and best practices in UX design to continuously improve design skills and methodologies.
• Prepare and present user research findings, design concepts, and prototypes to stakeholders for review and feedback.
• Document and share learnings from the design process, including successes and failures, with team members and other relevant parties.

#LI-Hybrid

Requirements

• Bachelor's degree in UX design, human-computer interaction, or a related field.
• Strong understanding and practical application of user-centered design principles, methodologies, and best practices.
• Excellent communication skills to effectively collaborate with cross-functional teams, researchers, developers, product managers, and stakeholders throughout the design process.
• Proficient in various design and prototyping tools like Figma, InVision Studio, and similar applications.
• Strong problem-solving abilities to find innovative solutions that balance user needs, business objectives, and technical constraints.
• Experience in conducting user research, creating personas, scenarios, and wireframes, and participating in usability testing sessions.
• Knowledge of accessibility standards (e.g., WCAG 2.1) and an understanding of how to incorporate inclusivity into UX design solutions.
• Passion for sustainability and educational goals, with a commitment to creating user-centered experiences that align with these values.
• Ability to work independently or in small teams, managing multiple projects simultaneously while staying organized and meeting deadlines.
• Demonstrable professional portfolio highlighting successful UX/UI designs and projects across various platforms, including web and mobile interfaces.

Benefits

• Flexible working time
• Competitive compensation
• Great company culture
• Great benefits and perks, including summer Fridays, partner discounts and more!
  

You don't have 100% of the above qualifications? Do you still think Nelson is a great fit for you? We encourage you to apply anyway!

Nelson is an equal opportunity employer and is committed to Inclusion, Equity and Diversity. As part of this commitment, we do not discriminate on the basis of age, race, sex, gender, gender identity, colour, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status.

Should you require any accommodation during the requirement process please reach out to [email protected].