The Finance - Customer Service Student is responsible for assisting the Finance department by providing Customer Service, clerical and administrative assistance.
Benefits and Perks

• Optional OMERS Pension Plan from the date of hire
• Work-life Balance Initiatives
• Wellness, Social and Staff Ambassador Committees
• Employee and Family Assistance Plan
• Perks and Savings Partnerships

Compensation/Term
$16.80 - $18.23/hour – May to August 30, 2024 – up to 35 hours per week
Key Qualifications

• High school Diploma required and some or completed Post-Secondary education in Accounting or Business Administration is preferred.
• Reception, customer service and/or administrative support experience preferred.
• Cash handling experience preferred.
• Interpersonal and customer service skills.
• Computer skills including Email, Word, Excel.
• Verbal communication skills including courtesy, tact and explanation.
• Written communication skills including grammar/spelling skills; proofreading skills.
• Organizational and time management skills.

Key Responsibilities

• Demonstrate high customer service standards, address inquiries (face-to-face, via phone or email) regarding services provided by the Municipality of Port Hope and direct the public and residents (“customers”) to the appropriate contact as required.
• Receive incoming phone calls, fax or email from customers; record public complaints and or requests for service; relay communications on behalf of staff; forward information to the appropriate contact.
• Perform a variety of administrative and clerical support tasks such as: filing; photocopying; scanning; faxing; typing labels, letters, envelopes; formatting and distributing correspondence.
• Ensure all payment transactions are recorded in the financial system, and subsequently count and balance the financial deposit, prepare supporting documentation and safely secure the deposit.
• Adhere to high standards of ethical behaviour and demonstrate their understanding that their personal actions impact the public's perception of the Municipality; and
• Perform other duties as assigned by the Manager or designate.

Submit an Application

Please submit your cover letter and resume on or before May 19, 2024 via www.porthope.ca/careers.

Recruitment Process

The Municipality of Port Hope is a progressive employer who believes a diverse and inclusive workplace strengthens the team and fosters an environment where everyone feels as though they belong and their dignity, beliefs and identity are respected.

We are committed to creating and sustaining an environment that provides a supportive workplace and equal opportunity for all employees. Accommodations can be requested throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act.

Applications will be reviewed, and interviews may be scheduled prior to the job posting closing date. All applicants will receive an automated email confirming the submission of their application, but only those candidates selected for an interview will be further contacted by Human Resources.

Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and the Municipal Act, as amended.

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