Office Manager
Status: Part-time, Permanent

Reports to: HR Manager

Location: BinSentry Headquarters, 121 Charles Street West, Kitchener

This position requires the successful candidate to work in office 5 days a week, 5 hours per day for a total of 22.5 hours a week. Working hours can be flexible.
You run this place! The BinSentry Office Manager is known by all staff. You keep everyone fed, caffeinated, well stocked, organized and safe. You're also well known by all BinSentry external vendors as the friendly face who has all the answers. You are the go-to person for all things office life, from mail, greeting vendors, candidates and tradespeople, ordering supplies, paying office bills, shopping and keeping BinSentry well-kept and generally a fun place to work.

More specifically, the BinSentry Office Manager:

• develops office procedures and streamlines internal communication
• partners with HR to update and maintain office policies, as necessary
• manages space planning, including office seating assignments, purchasing employee equipment and furniture and assists IT with related software purchases
• maintains employee parking and security badge information
• administers and manages inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
• owns the office administration budget, ensuring accurate and timely reporting
• assists in the recruiting and onboarding processes as needed
• addresses employees queries regarding office management issues
• manages office security, including the assignment of keys and alarm codes for staff
• orders weekly office lunch and groceries (quickly making you everyone's best friend!)
• assists with townhall and various other large meeting set-up and take down
• liaises with facility management and manages cleaning, repair, and maintenance service provider contracts and service level agreements.
• chairs the BinSentry Social Committee to coordinate and execute company activities and events
• co-chairs the Joint Health and Safety Committee, ensuring health & safety policies and practices are implemented and are up to date
• co-manages BinSentry swag
• purchases stationery and kitchen supplies, maintaining the inventory of both
• maintains the office condition, including loading and unloading the dishwasher and arranges necessary repairs
• assists in the development and implementation of programs that will drive increased employee satisfaction and commitment levels
• supports BinSentry's current internal office construction including liaising with contractors, coordinating furniture purchases and assisting with design decisions

As a master of coordination, follow-up and efficiency, you keep BinSentry running like clockwork with the following skills and attributes:

• One (1) plus years experience working in an Office Manager, Office Supervisor, or similar role;
• Customer-centric approach with a strong track record of identifying and implementing administrative process improvements;
• Superior telephone manners and strong interpersonal skills;
• Highly collaborative as well as the ability to work independently with minimum supervision;
• Experience coordinating work and event schedules;
• Experience in managing third-party service providers;
• Able to maintain filing systems, databases;
• Intermediate proficiency with MS Office including Word, PowerPoint, Excel and/or Google Docs;
• Strong written and verbal and presentation skills to communicate with staff at all levels within BinSentry;
• Meticulous attention to detail, refined organizational and time management skills;
• Proven ability to prioritize competing requirements and deadlines under pressure;
• Excellent analytical and problem solving skills;
• Meticulous records maintenance skills;
• Experience managing an office budget, is an asset;
• First Aid skills and/or certificates are considered assets.

Working Conditions

Able to lift and push at least 50 lbs.

Manual dexterity required to use a laptop and peripherals.

Overtime for special events, as required.