Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Your role:

The Global Relay HR team champions our corporate culture by bringing together dedicated and hardworking individuals who aspire to learn and grow with the company. We strive to bring the best out of our employees and enable them to perform at their optimal potential through coaching, learning & development, and open communication. We work intimately with the Global Relay Leadership team on initiatives such as performance management, career development, compensation & benefits, and recruitment. The Global Relay HR team provides top notch services and support in enabling the execution of Global Relay's business strategies while balancing employees' individual goals and professional objectives.

Are you up for the challenge? You are passionate about reporting and fact finding. You are success-oriented and take pride in your work. You have great common sense. You understand how proven HR processes and procedures help companies find the best talent and keep their staff engaged, yet you also understand what it takes to run a business – flexibility and balance. Day-to-day HR challenges don't faze you. You're ready to roll up your sleeves, dive into the weeds, and get the work done. You also enjoy the company of other likeminded, intelligent and hardworking HR pros who value and encourage one another to excel.

Your job:

The HR Specialist will provide operational support to the HR team by maintaining our HR systems and assisting with the delivery of programs, processes, and services across the organization. This role will require hands-on involvement in many aspects of HR including reporting, audits, benefits, recruitment, and special projects.

Reporting and Data Analysis

• Create ad hoc reporting using various HR systems and present to stakeholders as needed in MS Suite virtually and in person
• Maintain and improve standard quarterly and annual reporting
• Support the annual compensation review process by system report generation and MS Excel integration
• Assist with the research, implementation, and maintenance of strategic HR initiatives related to HR systems and data

Audit and Compliance

• Work closely with the other HR functions to monitor and maintain audit controls
• Develop and distribute evidence requests and parameters to the global HR team
• Collect, review, and prepare security controls audit evidence for internal and external auditors
• Perform regular re-occurring reviews to ensure readiness for audit season

System Configuration and Maintenance

• Support Global Relay's HRIS (HR Information System) and PAS (Performance Appraisal System) systems, conduct frequent spot-checks to ensure 100% data integrity
• Act as a gatekeeper for HRIS security access levels
• Stay up to date with new features in the HRIS and PAS systems, recommend system enhancements and upgrades as needed to optimize efficiency, functionality and usability
• Assist both internal and external teams with the planning and completion of projects that intersect with, or are supported by our HR systems

End User Support and Training

• Serve as the primary point of contact for the HRIS and PAS
• Provide orientation and training for GR staff in system use and administration
• Assist with technical education to stakeholders as required for new and existing HR system functionality, business processes and data entry procedures

Documentation & Processes

• Document and update HR processes in our internal wiki; this includes maintaining our job description bank and employee guides, as well as creating and updating How-To guides in our wiki related to audit compliance
• Maintain compliance with all applicable guidelines, policies, procedures, and standards at all times.
• Flag anomalies and potential problems to the HR Specialist team as you see them

About you:

• 3+ years of experience in processes, reporting, and HR systems
• Previous experience in HR is preferred
• Previous experience with internal audits is a strong asset
• Completion of post-secondary program in Business Administration
• Proven track record or organizing and prioritizing a variety of projects and multiple tasks in an effective and timely manner, set priorities, and meet deadlines
• Strong ability to evaluate priorities and execute tasks in a dynamic environment; present and escalate findings to relevant stakeholders, including HR management
• Maintain a high level of confidentiality and discretion at all times
• Good knowledge of HR standards and best practices is preferred
• Strong understanding of the maintenance/monitoring required of an HRIS, PAS, ATS or similar database
• Solid skills in the MS Office Suite, particularly with Excel and Outlook
• Keen attention to detail with strong writing and editing skills
• Excellent verbal communication and interpersonal skills
• Strong analytical and problem-solving skills with excellent business acumen
• Excellent organizational skills with the ability to prioritize and multi-task

Compensation:Global Relay advertises the pay range for this role in accordance with the pay transparency laws of the province of British Columbia. In addition to the annual base salary (range listed below), compensation for this role also includes a corporate bonus, extended health benefits, and RRSP Matching, and (for applicable Sales roles) an enticing commission structure.

British Columbia - Base Salary Range:$65,000—$75,000 CAD

What you can expect:

At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.