TEEMA -
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Kamloops, BC
Job Title: Inside Sales RepresentativeJob ID: JW234394676Location: Kamloops, ABOverview:Our client is a complete hydraulic service and sales company with locations throughout Canada. The Kamloops branch is currently searching for an Inside Sales Representative to join their team. This is a full-time position in the specialty field of hydraulics. The Inside Sales person is focused on providing customer service for a broad range of repair and part inquiries, over various industries such as Mining, Forestry, Municipal and Marine. What you will be doing:
- Respond to internal and external enquires via phone, e-mail, fax or in person
- Work closely with outside sales team to ensure customer service excellence
- Great professional customer service skills, including verbal, written
- Understand our product lines and be willing to learn how to promote them
- Understand the importance of good follow-up and response time to our customers
- Procurement of products for orders and/or repairs
- 3+ years' experience in a customer service role
- Ideally 2+ years' experience within the hydraulics or similar technical industry
- Integrity, vision, professionalism, and passion are key components of this position
- Ability to follow, with detail, written and verbal instructions
- Strong attendance track record with the ability to get along well with others
- Proficient written and oral communication skills (ability to read and write legibly)
- Knowledge of components and hydraulic systems used in industry and mobile equipment is an asset
- Knowledge of distribution sales principles, methods, practices, and techniques are an asset
- Proven ability to build and maintain lasting relationships with customers
- Exceptional verbal, written and listening communication skills
- Self-motivated, with high energy and an engaging level of enthusiasm
- Able to perform basic calculations and mathematical figures
- Ability to work independently as well as in a team environment
- Must be computer literate with knowledge of all standard Microsoft Office programs