CLK 09R - Team Assistant

The Team:
The MCFD Mission team is an established and collaborative group that provides essential administrative support to the service delivery community. Consisting of four Team Assistants reporting to one Office Manager, the team works closely with Team Leaders, Social Workers, Clinicians, Probation Officers, and Directors to help ensure services are delivered efficiently and effectively. By coordinating scheduling, maintaining accurate documentation, and supporting daily operations, the team enables professional staff to focus on client care and service outcomes. Team members are valued for their ability to work both independently and collaboratively, creating a supportive and reliable work environment.

The Role:
The Team Assistant plays an important role in supporting professional staff by managing records, coordinating financial processes, greeting clients, and assisting with daily office operations to ensure high-quality service delivery. Through strong administrative support and organization, the position helps clients access services in a timely manner, receive accurate information, and benefit from well-coordinated care. This opportunity is ideal for someone who enjoys working as part of a collaborative team while making a meaningful contribution behind the scenes. The role offers the chance to positively impact both staff and clients by helping ensure services are accessible, efficient, and responsive to community needs

Qualifications:
Education and Experience

• Certificate or coursework and six (6) months related experience; OR
• Secondary School graduation (Dogwood, GED) and six (6) months related experience; OR
• Evergreen and one (1) year related experience; OR
• An equivalent combination of education and experience may be considered.

Related Experience may include

• Six (6) months experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.

Preferences may be given to applicants with:

• Experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
• One (1) or more years of experience working in the office with multi-functional team.

For questions regarding this position, please contact [email protected].

About this Position:
There is one (1) full time permanent position available in Mission.
This position has full time on-site requirements.
An eligibility list may be established to fill future permanent and/or temporary vacancies for Mission and Abbotsford. Positions will be offered based on location availability.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.