Strategic Business Analyst

Are you a strategic thinker and problem solver who excels at turning operational challenges into seamless, practical service solutions? Do you thrive on diving into complex workflows, collaborating directly with teams, and delivering tangible results? The City of Edmonton is looking for an action-oriented leader to join the Department Strategy Section and drive high-impact operational improvements from concept through execution. In this high-visibility role, you will facilitate service improvement initiatives across three departments: Office of the City Manager, Corporate Services, and Financial Services. You will lead transformational projects, guide strategic initiatives, build robust business cases, and ensure organizational change readiness that directly elevates how our city operates. Core functions include project management, strategy formulation, business case development, and driving change readiness to ensure our departments operate effectively. As a Strategic Business Analyst, you will lead the intersection of practical innovation, workflow analysis, and data driven solutions. Operating with high autonomy, you will partner directly with key Community Partners to establish priorities, mitigate risks, and manage projects from initial concept through to full implementation. If you are ready to bring your expertise to a dynamic team committed to public sector innovation and meaningful impact, we invite you to apply! What will you do? - Planning, leading or participating on projects with a focus on service experience or process improvements for supported business areas - Ability to bridge high-level ideation with operational urgency, driving initiatives through to final implementation and adoption across supported departments - Leading meetings and presenting materials with Branch or Department leadership teams related to projects or initiatives with business process analysis - Leading and writing content related to department and branch business cases that align with business area priorities - Conduct service reviews and develop data-driven recommendations to improve the effectiveness and efficiency of business processes - Conducting business-specific research, translating raw operational data into decision-ready executive proposals, options matrices, and risk-reward trade-offs in accordance with corporate policies and standards - Leading phases of policy analysis, policy reviews, and/or business process analysis with the intent of optimizing performance and development of recommendations - Aligning activities based on corporate direction and establishing positive working relationships with other department strategy peers and senior leaders in the organization - Other related duties as assigned