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Senior Customer Service Representative (Motivator) - Airdrie Towerlane Centre

GoodLife Fitness - 192 Jobs
Airdrie, AB
Full-time
Experienced
Company Benefits
Bonuses & Incentives
SENIOR CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)


Who is a Senior Customer Service Representative (Motivator)?
As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members.
Do you have what it takes?

  • Passion for fitness
  • Strong communication and customer service skills
  • Peak attitude
  • Multi-tasking guru
  • Strong planning and organization skills
  • High School diploma, or working on completion
  • CPR certification required within 3 months of employment
  • Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility


What will you be doing?

  • Motivate and encourage the members to meet their fitness goals
  • Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly
  • Handle member questions and concerns with courteous and professionalism
  • Book appointments to accommodate members needs
  • Have knowledge and ability to sell and answer questions regarding memberships and other services
  • Adhere to and promote monthly marketing
  • Manage club supply inventory and place orders
  • Track equipment maintenace and repair logs
  • Run club errands and conduct bank runs
  • Plan and organize club events


What's in it for you?

  • Ongoing training and development to ensure a long and successful career path
  • Unlimited growth potential in sales and management
  • Rewards through monthly incentives and contests
  • Fun and energetic atmosphere to come to every day!

Compensation:

$18.00 - $19.00Diversity and Inclusion

At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.