Hotel night auditor

Crowne Plaza Moncton Downtown

Moncton, NB

Posted today

Job Details:

$17.00 - $18.00 / hour

Full-time

Experienced

Benefits:

Health Insurance

Overview

Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year
or equivalent experience
Hospitality industry
Urban area
Hotel, motel, resort
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service
Multi-line switchboard
Word processing software
Computerized bookkeeping system
Central reservation system (CRS)
Spreadsheet
Internet
Opera
Own transportation
Valid driver's licence
Public transportation is not available
Attention to detail
Standing for extended periods
Work under pressure
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Night
Weekend
Dental plan
Health care plan
Vision care benefits
Free parking available

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