Job Title or Location

Service advisor - auto repair

Coast Tire Inc. - 7 Jobs
New Minas, NS
Posted 6 days ago
Job Details:
$17.00 - $21.00 / hour
Full-time
Experienced
Benefits:
Health Insurance
Paid Time Off
Life Insurance

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience:
Education
  • Secondary (high) school graduation certificate
  • or equivalent experience
Tasks
  • Develop communication strategies
  • Advise clients on advertising or sales promotion strategies
  • Answer written and oral inquiries
  • Gather, research and prepare communications material
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Receive payments
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support
Computer and technology knowledge
  • MS Outlook
  • MS Word
  • MS Office
  • Electronic mail
Security and safety
  • Basic security clearance
  • Criminal record check
  • Driver's validity licence check
  • Driving record check (abstract)
Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner
Screening questions
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
Experience
  • 1 year to less than 2 years
Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
Financial benefits
  • Bonus
  • Life insurance
  • Pension plan
Long term benefits
  • Long-term care insurance
  • Maternity and parental benefits
Other benefits
  • Free parking available
  • Other benefits
  • Paid time off (volunteering or personal days)
  • Wellness program

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