Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Agent!

Are you passionate about providing exceptional customer service in the hospitality industry? Do you thrive in a fast-paced environment where every day brings new challenges? If so, the Murray Premises Hotel in beautiful St. John's, NL, is looking for you to join our team as a Front Desk Agent!

About the Job

As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in creating a welcoming atmosphere. Your responsibilities will include:

• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and local points of interest
• Resolving guest complaints and claims
• Maintaining an inventory of vacancies, reservations, and room assignments
• Performing clerical duties such as faxing, filing, and photocopying
• Assisting clients/guests with special needs
• Performing light housekeeping and cleaning duties
• Providing excellent customer service

Requirements

To be successful in this role, you should meet the following criteria:

• Employment Duration: Seasonal
• Language: English
• Hours: 32 to 40 hours per week
• Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years, or equivalent experience
• Experience: Previous experience is an asset

Work Setting

This position is set in the vibrant hospitality industry, specifically within a hotel, motel, or resort environment.

Skills and Knowledge

As a Front Desk Agent, you will need to be proficient in:

• Multi-line switchboard operations
• Word processing software
• Computerized bookkeeping systems
• Spreadsheets and internet usage

Personal Suitability

We are looking for candidates who possess:

• Client focus and dependability
• Efficient interpersonal skills
• Excellent oral and written communication skills
• Flexibility and good judgment
• Strong organizational skills and reliability
• Team player mentality and resourcefulness

Work Conditions

This role requires:

• Attention to detail
• Ability to work in a fast-paced environment
• Standing for extended periods
• Working under pressure

Health Benefits

We care about our team members! Enjoy the following health benefits:

• Dental plan
• Health care plan
• Vision care benefits

Salary

The hourly wage for this position ranges from $16.00 to $16.60, negotiable based on experience.

Screening Questions

As part of the application process, please consider the following:

• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?

If you are ready to embark on an exciting career in hospitality and meet the qualifications outlined above, we encourage you to apply and become a part of our dedicated team at the Murray Premises Hotel!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.