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Customer service assistant

Brandon University
Brandon, MB
Posted today
Job Details:
$26.88 / hour
Full-time
Experienced

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Assistant!

Brandon University is excited to announce an opening for a Customer Service Assistant in the vibrant city of Brandon, MB. If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we want to hear from you!

About the Role

This is a temporary position requiring a commitment of 35 hours per week. As a Customer Service Assistant, you will play a vital role in ensuring our clients receive the highest level of service. Your responsibilities will include:

  • Advising clients on advertising or sales promotion strategies
  • Answering written and oral inquiries
  • Coordinating special publicity events and promotions
  • Addressing customer complaints or concerns
  • Providing information and assistance to customers
  • Arranging billing for services and processing refunds and credits
  • Issuing receipts and maintaining records
  • Ordering office supplies and managing inventory
  • Performing general office duties and reception tasks

Who We Are Looking For

The ideal candidate will possess:

  • A college, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years in fields such as:
    • Legal administrative assistant/secretary
    • Customer service management
    • Administrative assistant and secretarial science
    • General office occupations and clerical services
    • Or equivalent experience
  • 3 to less than 5 years of relevant experience
  • Proficiency in Microsoft Publisher, MS Excel, MS Outlook, MS Word, MS Office, database software, and WordPress

Key Skills and Attributes

To excel in this role, you should demonstrate:

  • Punctuality and reliability
  • Client-focused approach
  • Excellent oral and written communication skills
  • Strong organizational abilities and flexibility
  • Efficient interpersonal skills and the ability to multitask
  • Attention to detail and the ability to work under pressure
  • Dependability and a team-oriented mindset
  • Judgment and the ability to learn quickly

Work Environment

This role will require you to:

  • Work in a fast-paced environment
  • Perform repetitive tasks and engage in physical activities such as bending, crouching, and walking

Security and Safety Requirements

As part of our commitment to safety, candidates must undergo:

  • A criminal record check
  • A Child Abuse Registry check

Compensation and Benefits

The hourly wage for this position is $26.88. Additionally, you will enjoy financial benefits as per the collective agreement, including a pension plan.

Why Brandon University?

At Brandon University, we are dedicated to fostering a supportive and inclusive environment for our staff and students. Join us in making a difference in the lives of our clients and the community!

Are You Ready to Make an Impact?

If you are legally able to work in Canada and meet the qualifications outlined above, we encourage you to apply and become a part of our dynamic team!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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