Hotel front desk manager

RAMADA WORLDWIDE (by Wyndham)
Miramichi, NB
Posted today
Job Details:
$35.00 / hour
Full-time
Experienced

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Hotel Front Desk Manager!

Company: RAMADA WORLDWIDE (by Wyndham)

Location: Miramichi, NB

Job Category: Hospitality and Food Service

About the Role

Are you a dynamic leader with a passion for hospitality? RAMADA WORLDWIDE is seeking an enthusiastic and professional Hotel Front Desk Manager to join our team! In this pivotal role, you will be the face of our hotel, ensuring that every guest has a memorable experience from check-in to check-out.

Key Responsibilities

As the Hotel Front Desk Manager, you will:

  • Develop and implement policies and procedures for daily operations.
  • Recruit, hire, and supervise staff to create a high-performing team.
  • Conduct performance reviews and training sessions to foster staff development.
  • Negotiate with clients for the use of our facilities.
  • Perform front desk duties, ensuring smooth operations and guest satisfaction.
  • Implement marketing activities to promote our hotel.
  • Oversee maintenance activities to ensure our facilities are in top condition.
  • Enforce policies and procedures to maintain a safe and welcoming environment.
  • Address customer complaints or concerns with professionalism and care.
  • Assist clients and guests with special needs to enhance their experience.
  • Establish work schedules to optimize staff efficiency.
  • Organize and maintain inventory for smooth operations.

Work Environment

This role is set in a fast-paced environment where you will be required to work under pressure. Your ability to manage multiple tasks while maintaining a positive attitude will be key to your success.

Qualifications

To be considered for this exciting opportunity, you should meet the following requirements:

  • Education: College/CEGEP
  • Experience: 3 to 5 years in a similar role

Personal Suitability

We are looking for candidates who possess:

  • Client focus and a commitment to guest satisfaction.
  • Efficient interpersonal skills to foster a collaborative team environment.
  • Excellent oral communication skills to effectively interact with guests and staff.
  • Flexibility and initiative to adapt to changing situations.
  • A strong team player mentality.

Work Conditions

This is a permanent position requiring 30 to 40 hours per week. The primary work language is English.

Compensation

We offer a competitive salary of $35.00 per hour for this role.

Why Join Us?

At RAMADA WORLDWIDE, we pride ourselves on creating a welcoming and supportive environment for both our guests and our team members. If you are ready to take the next step in your hospitality career and make a difference in the lives of our guests, we want to hear from you!

Join us in delivering exceptional service and creating unforgettable experiences at RAMADA WORLDWIDE!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Share This Job: