Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Service Desk Analyst!

Are you a tech-savvy problem solver with a passion for providing exceptional customer service? Intellex Systems Inc. is seeking a dedicated Service Desk Analyst to join our dynamic team in Regina, SK. If you have a strong background in computer science or engineering and a knack for troubleshooting, we want to hear from you!

About Intellex Systems Inc.

At Intellex Systems Inc., we pride ourselves on being at the forefront of technology solutions in the oil and gas industry. Our commitment to excellence and innovation drives us to deliver top-notch services to our clients, including government departments and agencies. Join us and be part of a team that values collaboration, growth, and professional development.

Key Responsibilities

As a Service Desk Analyst, you will play a crucial role in ensuring the smooth operation of our computer systems and networks. Your responsibilities will include:

• Granting access to computer networks for users.
• Reporting on the performance of computer systems and networks.
• Responding to users experiencing difficulties with their computers.
• Providing advice and training to users based on identified challenges.
• Collecting, organizing, and maintaining a log of problems and solutions for use by other technical support analysts.
• Offering business systems, network, and Internet support to users.
• Setting up equipment for employee use, ensuring proper installation of cables, operating systems, and software.
• Delivering outstanding customer service.
• Managing incidents effectively.

Qualifications

To be successful in this role, you should meet the following requirements:

• Education: College/CEGEP diploma in a relevant field.
• Experience: A minimum of 5 years in a similar role.
• Technical Background: Knowledge in computer science or computer engineering.
• Certification: ITIL Certification is required.

Work Environment

This position is based in a help desk setting within the oil and gas industry. Please note that relocation costs will not be covered by the employer. The role requires availability for shift or on-call work, and candidates should be legally able to work in Canada.

What We Offer

At Intellex Systems Inc., we value our employees and offer a competitive salary ranging from $22.00 to $32.00 hourly (to be negotiated). You will work 40 hours per week in a supportive and engaging environment that encourages professional growth.

Join Us!

If you are ready to take the next step in your career and make a difference in the technology landscape, we encourage you to apply. Become a part of our innovative team at Intellex Systems Inc. and help us shape the future of technology in the oil and gas industry!

Screening Questions

As part of the application process, candidates will be asked the following screening questions:

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?

We look forward to welcoming a new member to our team who shares our enthusiasm for technology and customer service!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.