Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Agent!

Are you passionate about hospitality and eager to create memorable experiences for guests? The Hotel At Falcon Lake is looking for a dedicated and enthusiastic Front Desk Agent to join our vibrant team. If you thrive in a fast-paced environment and enjoy interacting with people, this is the perfect opportunity for you!

About the Job

As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in ensuring their stay is enjoyable and seamless. Your responsibilities will include:

• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and local points of interest
• Resolving complaints and claims with professionalism
• Maintaining an inventory of vacancies, reservations, and room assignments
• Balancing cash and completing balance sheets and cash reports
• Assisting clients/guests with special needs
• Answering telephone calls and relaying messages
• Following emergency and safety procedures
• Performing clerical duties such as faxing, filing, and photocopying

Requirements

To be successful in this role, you should meet the following criteria:

• Employment Duration: Permanent
• Language: English
• Hours: 30 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: Experience is an asset

Work Setting

This position is based in a dynamic hotel, motel, and resort environment, where you will engage with guests from all walks of life.

Skills and Personal Suitability

We are looking for candidates who possess:

• Client focus and dependability
• Efficient interpersonal skills
• Excellent oral and written communication abilities
• Flexibility and sound judgment
• Strong organizational skills and reliability
• A team player attitude
• Attention to detail in a fast-paced environment
• The ability to stand for extended periods

Computer and Technology Knowledge

Familiarity with the following is essential:

• Word processing software
• Computerized bookkeeping systems
• Central reservation systems (CRS)
• Spreadsheets

Benefits

At The Hotel At Falcon Lake, we value our employees and offer a range of benefits, including:

• Health Benefits:
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
• Other Benefits:
  • Free parking available
  • Learning/training paid by employer
  • On-site amenities
  • On-site housing options
  • Additional benefits

Salary

The hourly wage for this position is $15.80.

Location

This exciting opportunity is located in the beautiful Falcon Beach, MB.

If you are ready to embark on a rewarding career in hospitality and make a difference in our guests' experiences, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.