Front desk agent

Courtyard by Marriott Halifax
Halifax, NS
Posted today
Job Details:
$16.50 / hour
Full-time
Experienced
Benefits:
Health Insurance
Life Insurance

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Agent!

Are you passionate about providing exceptional customer service in the hospitality industry? Do you thrive in a dynamic environment where every day brings new opportunities to make guests feel welcome? If so, Courtyard by Marriott Halifax is looking for you to join our team as a Front Desk Agent!

About the Company

At Courtyard by Marriott Halifax, we pride ourselves on creating a warm and inviting atmosphere for our guests. Our commitment to excellence in hospitality ensures that every visitor enjoys a memorable stay. Join a team that values professionalism, teamwork, and a positive attitude!

About the Job

As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in their experience. Your responsibilities will include:

  • Investigating and resolving complaints and claims
  • Registering arriving guests and assigning rooms
  • Processing group arrivals and departures
  • Taking, canceling, and changing room reservations
  • Providing information on hotel facilities and services
  • Offering general information about local points of interest
  • Maintaining an inventory of vacancies, reservations, and room assignments
  • Following emergency and safety procedures
  • Performing clerical duties such as faxing, filing, and photocopying
  • Answering telephone calls and relaying messages
  • Assisting clients/guests with special needs
  • Delivering outstanding customer service

Requirements

Education

  • No degree, certificate, or diploma required

Experience

  • 1 to 2 years of experience in the hospitality industry

Work Setting

  • Hospitality industry

Benefits

We believe in taking care of our team members. As a Front Desk Agent at Courtyard by Marriott Halifax, you will enjoy a range of benefits, including:

Health Benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Financial Benefits

  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

Other Benefits

  • Parking available
  • Permanent employment
  • Work language: English
  • Hours of work: 30 to 40 hours per week

Salary

We offer a competitive salary of $16.50 hourly.

Location

Join us in beautiful Halifax, NS, where you can enjoy a vibrant community and stunning scenery!

If you are ready to embark on a rewarding career in hospitality and make a difference in the lives of our guests, we want to hear from you!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Share This Job: