Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Agent!

Are you passionate about providing exceptional customer service in the hospitality industry? Do you thrive in a dynamic environment where every day brings new opportunities to make guests feel welcome? If so, we invite you to apply for the Front Desk Agent position at the Ramada by Wyndham Hotel in beautiful Saskatoon!

About the Company

At Ramada by Wyndham Hotel, we pride ourselves on delivering outstanding hospitality experiences to our guests. Located in the heart of Saskatoon, our hotel offers a warm and inviting atmosphere, making it the perfect destination for travelers. We are committed to excellence and are looking for enthusiastic individuals to join our dedicated team.

About the Job

As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in their overall experience. Your responsibilities will include:

• Registering arriving guests and assigning rooms
• Resolving complaints and claims with professionalism
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and services
• Processing guests' departures, calculating charges, and receiving payments
• Maintaining an inventory of vacancies, reservations, and room assignments
• Following emergency and safety procedures
• Providing exceptional customer service
• Attending to guests' requests for extra supplies or other items
• Operating the switchboard or telephone system

Requirements

To be successful in this role, you should meet the following criteria:

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years in a similar role

Work Setting

This position is based in a vibrant hotel environment, where you will interact with guests from all walks of life. Your role will be essential in creating a welcoming atmosphere at our hotel, motel, or resort.

Health Benefits

We value our employees and offer a comprehensive health care plan to support your well-being. This is a permanent position with a work schedule of 35 to 40 hours per week, primarily in English.

Salary

The hourly wage for this position is $16.22, reflecting our commitment to fair compensation for your hard work and dedication.

Screening Questions

As part of the application process, please consider the following:

• Are you currently legally able to work in Canada?

If you are ready to embark on an exciting career in hospitality and meet the qualifications outlined above, we encourage you to apply and become a part of our team at Ramada by Wyndham Hotel in Saskatoon!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.