Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Hotel Clerk!

Company: Microtel Inn and Suites - Antigonish

Job Category: Hospitality and Food Service

Location: West River, NS

Salary: $16.50 hourly

About the Job

Are you passionate about providing exceptional customer service in a dynamic environment? Microtel Inn and Suites - Antigonish is seeking a dedicated and enthusiastic Front Desk Hotel Clerk to join our team! This is a permanent position offering between 15 to 30 hours of work per week, where you will play a vital role in ensuring our guests have a memorable stay.

Key Responsibilities

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel, and change room reservations
• Provide information on hotel facilities and services
• Offer general information about local points of interest
• Process guests' departures, calculate charges, and receive payments
• Maintain an inventory of vacancies, reservations, and room assignments
• Follow emergency and safety procedures
• Perform clerical duties such as faxing, filing, and photocopying
• Answer telephone calls and relay messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide outstanding customer service

Requirements

• Employment Duration: Permanent
• Language: English
• Education: No degree, certificate, or diploma required
• Experience: Will train
• Transportation: Own transportation required

Work Environment

• Hospitality industry setting
• Hotel, motel, or resort atmosphere

Skills and Qualifications

• Attention to detail
• Ability to work in a fast-paced environment
• Capability to stand for extended periods
• Ability to work under pressure
• Client-focused with excellent interpersonal skills
• Strong oral and written communication skills
• Organized, reliable, and resourceful
• Team player with good judgment and flexibility

Computer and Technology Knowledge

• Multi-line switchboard
• Word processing software
• Database software
• Central reservation system (CRS)
• Spreadsheet applications
• Internet proficiency
• Familiarity with Opera software

Benefits

• Health care plan
• Dental plan
• Free parking available
• Learning and training paid by the employer
• On-site amenities

Support for Mature Workers

• Phased retirement options available for mature workers
• Phased re-entry options for those returning to work after retirement

Screening Questions

• Are you currently a student?
• Are you legally able to work in Canada?
• Do you reside near the advertised location?

If you are ready to embark on an exciting career in hospitality and make a difference in our guests' experiences, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.