Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Hotel Front Desk Clerk!

Are you passionate about providing exceptional customer service in the hospitality industry? Do you thrive in a fast-paced environment where every day brings new challenges? If so, the Hampton Inn by Hilton Downtown Winnipeg is looking for you to join our team as a Hotel Front Desk Clerk!

About the Role

As a Hotel Front Desk Clerk, you will be the first point of contact for our guests, playing a crucial role in creating a welcoming atmosphere. Your responsibilities will include:

• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and local points of interest
• Resolving guest complaints and claims
• Calculating charges and processing payments upon guest departures
• Maintaining an inventory of vacancies, reservations, and room assignments
• Performing clerical duties such as faxing, filing, and photocopying
• Answering telephone calls and relaying messages
• Assisting clients/guests with special needs
• Performing light housekeeping and cleaning duties
• Delivering requested wake-up calls to guests

Work Setting

This position is situated in the vibrant hospitality industry, specifically within a hotel, motel, or resort environment. You will be part of a dynamic team dedicated to providing outstanding service to our guests.

Requirements

• Work Term: Permanent
• Work Language: English
• Hours: 16 to 32 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: Experience is an asset or equivalent experience

Computer and Technology Knowledge

To excel in this role, familiarity with the following is beneficial:

• Multi-line switchboard
• Word processing software
• Central reservation system (CRS)
• Spreadsheet applications
• Internet navigation

Work Conditions and Physical Capabilities

As a Hotel Front Desk Clerk, you will need to:

• Pay attention to detail
• Work in a fast-paced environment
• Stand for extended periods
• Work effectively under pressure

Personal Suitability

We are looking for candidates who possess the following qualities:

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral and written communication
• Flexibility and judgment
• Organizational skills
• Reliability and resourcefulness
• Team player mentality

Screening Questions

Before applying, please consider the following:

• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Compensation

The hourly wage for this position is $16.50.

Location

This position is based in Winnipeg, MB.

Why Join Us?

At the Hampton Inn by Hilton Downtown Winnipeg, we believe in fostering a positive work environment where our team members can thrive. Join us and be part of a dedicated team that values hard work, commitment, and exceptional service!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.