Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as an Information Technology (IT) Support Technician!

Company: Waterfront Computers

Location: Sydney, NS

Job Category: Information Technology

Employment Type: Permanent

Hours: 32 hours per week

About the Role

Are you passionate about technology and helping others? At Waterfront Computers, we are looking for an enthusiastic and skilled Information Technology (IT) Support Technician to join our dynamic team. In this role, you will be the go-to person for providing exceptional support to our users, ensuring their technology runs smoothly and efficiently.

Key Responsibilities

• Provide access to computer networks and manage incidents effectively.
• Report on the performance of computer systems and networks.
• Assist users experiencing difficulties with their computers and provide training as needed.
• Consult user guides, technical manuals, and other documents to research and implement solutions.
• Collect, organize, and maintain a log of problems and solutions for use by other technical support analysts.
• Participate in the redesign of applications and software.
• Supervise other technical support workers in the group.
• Set up equipment for employee use, ensuring proper installation of cables, operating systems, and software.
• Perform web-server backup and recovery operations.
• Deliver outstanding customer service.

Qualifications

Education

• College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years.

Experience

• 5 years or more in a related field.

Certifications

• CompTIA Security+ Certification
• Network+ Certification
• A+ Certification

Technical Skills

• Proficient in MAC, Linux, and various networking software and hardware.
• Familiarity with security software, multimedia software, and web service design.
• Knowledge of programming languages such as Python and JavaScript.
• Experience with MS Office, SQL, SharePoint, and WordPress.

Work Environment

• Fast-paced environment with tight deadlines.
• Combination of sitting, standing, and walking; manual dexterity required.
• Willingness to travel regularly and possess a valid driver's license.

Personal Attributes

• Client-focused with excellent interpersonal skills.
• Strong oral and written communication abilities.
• Organized, detail-oriented, and able to multitask effectively.
• Demonstrates initiative, judgment, and honesty.

Benefits

• Competitive salary ranging from $25.00 to $30.00 hourly (to be negotiated).
• Gasoline and mileage expenses paid.
• Free parking available.
• Paid time off for volunteering or personal days.
• Transportation provided by the employer.

Join Us!

If you are ready to take the next step in your career and make a difference in the world of technology, we want to hear from you! Become a part of our dedicated team at Waterfront Computers and help us provide top-notch IT support to our clients.

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.