Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.
Join Our Team as a Front Desk Agent!
Are you passionate about providing exceptional customer service in the hospitality industry? Do you thrive in a dynamic environment where every day brings new opportunities to make guests feel welcome? If so, we invite you to apply for the Front Desk Agent position at the Ramada by Wyndham Hotel in beautiful Saskatoon!
About the Company
At Ramada by Wyndham Hotel, we pride ourselves on delivering outstanding hospitality experiences to our guests. Located in the heart of Saskatoon, our hotel offers a warm and inviting atmosphere, making it the perfect destination for travelers. We are committed to creating memorable stays and ensuring that our guests feel at home from the moment they arrive.
About the Job
As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in their overall experience. Your responsibilities will include:
- Registering arriving guests and assigning rooms
- Resolving complaints and claims with professionalism
- Taking, canceling, and changing room reservations
- Providing information on hotel facilities and services
- Offering general information about local points of interest
- Processing guests' departures, calculating charges, and receiving payments
- Maintaining an inventory of vacancies, reservations, and room assignments
- Following emergency and safety procedures
- Delivering exceptional customer service
- Attending to guests' requests for extra supplies or other items
- Operating the switchboard or telephone system
Requirements
To be successful in this role, you should meet the following criteria:
Education
- Secondary (high) school graduation certificate
Experience
- 1 year to less than 2 years in a similar role
Work Setting
- Hotel, motel, resort
Screening Questions
- Are you currently legally able to work in Canada?
Benefits
We value our employees and offer a range of benefits to support your well-being:
- Health care plan
- Permanent employment
- Work language: English
- Hours of work: 35 to 40 hours per week
Salary
The hourly wage for this position is $16.25.
Location
Join us in the vibrant city of Saskatoon, SK, where you can enjoy a rich cultural experience while working in a friendly and supportive environment.
If you are ready to take the next step in your career and be part of a dedicated team that values excellence in hospitality, we encourage you to apply for the Front Desk Agent position at Ramada by Wyndham Hotel – Saskatoon!
Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.