Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Technical Support Agent!

Are you passionate about technology and helping others? Do you thrive in a fast-paced environment where your problem-solving skills can shine? If so, NL Hospitality Group is looking for a dedicated Technical Support Agent to join our dynamic team in Conception Bay South, NL!

About NL Hospitality Group

At NL Hospitality Group, we pride ourselves on delivering exceptional service and innovative solutions in the hospitality industry. Our commitment to excellence drives us to seek talented individuals who share our vision. Join us and be part of a team that values collaboration, creativity, and customer satisfaction.

About the Job

As a Technical Support Agent, you will play a crucial role in ensuring our computer systems and networks operate smoothly. Your responsibilities will include:

• Providing access to computer networks
• Reporting on the performance of computer systems and networks
• Assisting users experiencing difficulties with their computers
• Consulting user guides, technical manuals, and other documents to research and implement solutions
• Offering advice and training to users based on identified difficulties
• Maintaining a log of problems and solutions for use by other technical support analysts
• Participating in the redesign of applications and other software
• Setting up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software
• Performing web-server backup and recovery operations
• Providing excellent customer service
• Managing incidents effectively

Requirements

Education

• College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years
• Or equivalent experience

Experience

• 1 year to less than 2 years in a related field
• Temporary employment
• Working language: English
• Hours of work: 40 hours per week

Salary and Location

The hourly wage for this position is $20.00. This role is based in Conception Bay South, NL.

Screening Questions

To ensure a good fit for this role, candidates will be asked the following screening questions:

• Are you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?
• What is your current field of study?
• What is your current level of study?

Why Join Us?

At NL Hospitality Group, we believe in fostering a supportive and engaging work environment. As a Technical Support Agent, you will have the opportunity to grow your skills, collaborate with a talented team, and make a meaningful impact in the hospitality sector. If you are ready to take the next step in your career, we want to hear from you!

Join us in shaping the future of hospitality technology!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.