Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Hotel Clerk!

Are you passionate about hospitality and eager to make a difference in guests' experiences? Bay Vista Motel is looking for a dedicated and enthusiastic Front Desk Hotel Clerk to join our vibrant team in beautiful Breadalbane, PE. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, we want to hear from you!

About the Company

At Bay Vista Motel, we pride ourselves on offering a warm and welcoming atmosphere for our guests. Our commitment to excellence in hospitality ensures that every visitor feels at home. Join us in creating memorable experiences for travelers from all walks of life!

Job Overview

As a Front Desk Hotel Clerk, you will be the first point of contact for our guests, responsible for registering arrivals, managing reservations, and ensuring a smooth check-in and check-out process. Your role is crucial in maintaining our high standards of customer service and guest satisfaction.

Key Responsibilities

• Register arriving guests and assign rooms
• Resolve complaints and claims with professionalism
• Process group arrivals and departures efficiently
• Take, cancel, and change room reservations as needed
• Provide information on hotel facilities and local points of interest
• Process guests' departures, calculate charges, and receive payments
• Balance cash and complete balance sheets and cash reports
• Maintain an inventory of vacancies, reservations, and room assignments
• Follow emergency and safety procedures diligently
• Answer telephone calls and relay messages promptly
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties as required
• Provide outstanding customer service at all times

Requirements

• Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years
• Experience: Will train

Work Setting

• Hospitality industry

Skills and Qualifications

• Proficient in word processing software and spreadsheets
• Familiarity with Central Reservation Systems (CRS)
• Attention to detail and ability to work under pressure
• Client-focused with excellent interpersonal skills
• Dependable, organized, and reliable team player
• Flexibility and strong oral communication skills

Additional Information

• Criminal record check required
• Own transportation is necessary
• Seasonal work term with hours ranging from 35 to 40 hours per week
• Work language: English

Compensation

We offer a competitive salary ranging from $17.00 to $19.00 hourly, negotiable based on experience.

Screening Questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?
• What is your current field of study?

If you are ready to embark on an exciting career in hospitality and contribute to our guests' unforgettable experiences, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.