Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Hotel Front Desk Clerk!

Are you passionate about providing exceptional customer service in a vibrant hospitality environment? The Admiral Digby Inn is seeking a dedicated and enthusiastic Hotel Front Desk Clerk to join our team in beautiful Conway, NS. If you thrive in a fast-paced setting and enjoy interacting with guests from all walks of life, we want to hear from you!

About the Admiral Digby Inn

Located in the heart of Conway, the Admiral Digby Inn is a premier destination for travelers seeking comfort and hospitality. Our team is committed to creating memorable experiences for our guests, and we pride ourselves on our friendly atmosphere and exceptional service.

Job Overview

As a Hotel Front Desk Clerk, you will be the first point of contact for our guests, responsible for ensuring a smooth check-in and check-out process. Your role will involve managing reservations, providing information about our facilities and local attractions, and delivering outstanding customer service.

Key Responsibilities

• Register arriving guests and assign rooms
• Take, cancel, and change room reservations
• Provide information on hotel facilities and services
• Offer general information about points of interest in the area
• Process guests' departures, calculate charges, and receive payments
• Balance cash and complete balance sheets, cash reports, and related forms
• Maintain an inventory of vacancies, reservations, and room assignments
• Follow emergency and safety procedures
• Perform clerical duties such as faxing, filing, and photocopying
• Answer telephone calls and relay messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide exceptional customer service

Requirements

• Education: Secondary (high) school graduation certificate
• Experience: Experience is an asset or equivalent experience

Work Setting

• Hospitality industry
• Hotel, motel, resort

Computer and Technology Knowledge

• Multi-line switchboard
• Word processing software
• Database software
• Central reservation system (CRS)
• Internet

Work Conditions and Physical Capabilities

• Attention to detail
• Fast-paced environment
• Ability to work under pressure

Personal Suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral and written communication
• Flexibility
• Judgment
• Organized
• Reliability
• Team player
• Resourcefulness

Work Details

• Work Term: Seasonal
• Work Language: English
• Hours: 35 to 40 hours per week
• Salary: $18.00 hourly
• Location: Conway, NS

Screening Questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

If you are ready to embark on an exciting career in hospitality and make a difference in our guests' experiences, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.