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Customer service agent

Telesolutions
Winnipeg, MB
Posted 10 days ago
Job Details:
$15.80 - $20.00 / hour
Full-time
Entry Level

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Agent!

Company: Telesolutions

Location: Winnipeg, MB

Job Category: Customer Service

About the Role

Are you passionate about helping others and providing exceptional service? Telesolutions is looking for enthusiastic individuals to join our team as Customer Service Agents. In this dynamic role, you will be the first point of contact for our valued customers, assisting them with inquiries and ensuring their needs are met with professionalism and care.

Key Responsibilities

  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Maintain records and statistics
  • Sell merchandise

Work Setting

As a Customer Service Agent, you will work in a fast-paced environment within the private sector, specifically in a telecommunications company. Your role will be vital in supporting our retail and wholesale establishment, contributing to our sales efforts and customer satisfaction.

Requirements

  • Education: No degree, certificate, or diploma required
  • Experience: 1 to less than 7 months

Skills and Personal Suitability

To thrive in this role, you should possess the following qualities:

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral and written communication
  • Flexibility and adaptability
  • Strong organizational skills
  • Reliability and dependability
  • Ability to work effectively as part of a team

Work Conditions and Physical Capabilities

This role requires:

  • Attention to detail
  • Ability to thrive in a fast-paced environment
  • Willingness to perform repetitive tasks

Compensation and Benefits

We value our employees and offer competitive compensation along with various benefits:

  • Salary: $15.80 to $20.00 hourly (to be negotiated)
  • Financial Benefits: Bonus and commission opportunities
  • Other Benefits: Permanent work term, English as the work language, and a full-time schedule of 40 hours per week

Why Telesolutions?

At Telesolutions, we believe in fostering a positive and supportive work environment. Join us and be part of a team that values your contributions and encourages your growth. If you are ready to embark on a rewarding career in customer service, we want to hear from you!

Take the next step in your career with Telesolutions and help us deliver outstanding service to our customers!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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