Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Clerk!

Company: World Wide Furniture Limited

Location: Halifax, NS

Job Category: Customer Service

About the Role

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic retail environment? If so, we invite you to apply for the position of Customer Service Clerk at World Wide Furniture Limited! In this role, you will be the first point of contact for our valued customers, addressing their inquiries and ensuring a positive shopping experience.

Key Responsibilities

• Address customers' complaints or concerns with professionalism and empathy.
• Answer inquiries and provide detailed information about our products and services.
• Arrange for refunds and credits as needed.
• Explain the types and costs of services offered to customers.
• Issue receipts and other necessary documentation.
• Obtain and examine relevant information to assess client feedback, inquiries, and complaints.
• Perform general office duties to support the team.
• Receive and log customer complaints efficiently.
• Process credit and employment applications.
• Handle customer payments accurately.

Requirements

Education

• Secondary (high) school graduation certificate.

Experience

• 1 to less than 7 months of relevant experience.
• Permanent position with flexible hours ranging from 8 to 20 hours per week.
• Language of work: English.

Work Setting

• Urban area.
• Retail/wholesale establishment/distribution centre.

Computer and Technology Knowledge

• Proficient in Internet usage.
• Familiarity with MS Outlook and MS Word.

Security and Safety

• Successful completion of a criminal record check.

Work Conditions and Physical Capabilities

• Strong attention to detail.

Personal Suitability

• Client-focused with a commitment to customer satisfaction.
• Efficient interpersonal skills to foster positive relationships.
• Excellent oral communication skills.
• Highly organized and reliable.
• A true team player who collaborates effectively with others.

Compensation

The hourly wage for this position ranges from $16.50 to $17.00, negotiable based on experience.

Why Join Us?

At World Wide Furniture Limited, we believe in creating a supportive and engaging work environment. As a member of our team, you will have the opportunity to grow your skills and contribute to a company that values its employees and customers alike. If you are ready to take the next step in your career and make a difference in the lives of our customers, we want to hear from you!

Join us in delivering exceptional service and making every customer interaction a memorable one!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.