Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Clerk!

Are you passionate about providing exceptional customer service in the hospitality industry? Do you thrive in a dynamic environment where every day brings new opportunities to make guests feel welcome? If so, we invite you to apply for the position of Clerk, Hotel Front Desk at the Crowne Plaza Saint John Harbour View.

About the Role

As a Front Desk Clerk, you will be the first point of contact for our guests, playing a crucial role in creating a memorable experience. Your responsibilities will include:

• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and services
• Offering general information about local points of interest
• Exchanging foreign currency
• Processing guest departures, calculating charges, and receiving payments
• Balancing cash and completing balance sheets, cash reports, and related forms
• Maintaining an inventory of vacancies, reservations, and room assignments
• Following emergency and safety procedures
• Performing clerical duties such as faxing, filing, and photocopying
• Answering telephone calls and relaying messages
• Assisting clients/guests with special needs
• Contacting customers to deliver requested wakeup calls
• Providing outstanding customer service

Who We’re Looking For

The ideal candidate will have:

• Education: No degree, certificate, or diploma required
• Experience: 1 to 2 years in a similar role

Work Setting

This position is set in the vibrant hospitality industry, specifically within a hotel, motel, or resort environment. You will be part of a dedicated team committed to delivering exceptional service to our guests.

Technical Skills

Familiarity with the following technologies is essential:

• Multi-line switchboard
• Central reservation system (CRS)
• Spreadsheet software
• Opera

Benefits of Joining Our Team

At Crowne Plaza Saint John Harbour View, we value our employees and offer a range of benefits to support your health and well-being:

• Health Benefits:
  • Dental plan
  • Health care plan
  • Vision care benefits
• Other Benefits:
  • Free parking available
  • Permanent work term
  • Work language: English
  • Hours: 30 to 40 hours per week

Compensation

The hourly wage for this position ranges from $15.75 to $16.50, negotiable based on experience.

Location

This position is based in the beautiful city of Saint John, NB, where you can enjoy a vibrant community and stunning waterfront views.

If you are ready to take the next step in your hospitality career and join a team that values excellence, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.