Job Title or Location

Hotel front desk manager

RAMADA WORLDWIDE (by Wyndham)
Miramichi, NB
Posted 3 days ago
Job Details:
$35.00 / hour
Full-time
Experienced

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Hotel Front Desk Manager!

Company: RAMADA WORLDWIDE (by Wyndham)

Location: Miramichi, NB

Job Category: Hospitality and Food Service

Salary: $35.00 hourly

About the Role

Are you a dynamic leader with a passion for hospitality? RAMADA WORLDWIDE is seeking an enthusiastic and professional Hotel Front Desk Manager to join our team! In this pivotal role, you will oversee daily operations, ensuring that our guests receive exceptional service and a memorable experience.

Key Responsibilities

As the Hotel Front Desk Manager, you will:

  • Develop and implement policies and procedures for daily operations
  • Recruit, hire, and supervise staff to maintain a high standard of service
  • Conduct performance reviews and training sessions to foster team development
  • Negotiate with clients for the use of facilities, ensuring satisfaction
  • Perform front desk duties and assist clients/guests with special needs
  • Implement marketing activities to promote our hotel
  • Arrange for and oversee maintenance activities to keep our facilities in top shape
  • Enforce policies and procedures to maintain a safe and welcoming environment
  • Address customers' complaints or concerns with professionalism and care
  • Establish work schedules and organize inventory for efficient operations

Work Environment

This role is set in a fast-paced environment where you will be required to work under pressure. Your ability to manage multiple tasks while maintaining a positive attitude will be key to your success.

Qualifications

To thrive in this role, you should possess the following:

  • Education: College/CEGEP
  • Experience: 3 to 5 years in a similar role

Personal Suitability

We are looking for candidates who demonstrate:

  • Client focus and a commitment to guest satisfaction
  • Efficient interpersonal skills and excellent oral communication
  • Flexibility and initiative in problem-solving
  • A strong team player mentality

Work Conditions

This is a permanent position requiring 30 to 40 hours per week. The primary work language is English.

Why Join Us?

At RAMADA WORLDWIDE, we believe in creating a supportive and engaging work environment. As a member of our team, you will have the opportunity to grow your career in the hospitality industry while making a positive impact on our guests' experiences.

If you are ready to take the next step in your career and lead a dedicated team in providing outstanding service, we want to hear from you!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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