Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Representative!

Company: Blue Ocean

Location: Halifax, NS

Salary: $19.00 hourly

Work Term: Seasonal

Hours: 30 to 45 hours per week

Work Language: Bilingual

About the Role

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, Blue Ocean is looking for enthusiastic individuals to join our team as Customer Service Representatives in our call center!

Key Responsibilities

As a Customer Service Representative, you will:

• Answer written and oral inquiries from customers.
• Provide information and assistance to clients regarding our services.
• Arrange for refunds and credits as needed.
• Receive and log customer complaints, ensuring they are addressed promptly.
• Process payments efficiently.

Work Environment

You will be working in a dynamic setting that includes:

• Telecommunications
• Tourism

Requirements

To be successful in this role, you should meet the following criteria:

• Education: No degree, certificate, or diploma required.
• Experience: 7 months to less than 1 year in a customer service role.

Technical Skills

Proficiency in the following technologies is essential:

• Internet
• MS Outlook
• MS Windows
• MS Office

Personal Attributes

We are looking for candidates who possess:

• Punctuality and reliability
• Excellent oral and written communication skills
• Efficient interpersonal skills
• Flexibility and organizational skills
• Ability to multitask and work under pressure
• Strong judgment and initiative
• Dependability and honesty
• Team player mentality
• Quick learning ability

Work Conditions

This role requires:

• Attention to detail
• Ability to handle repetitive tasks
• Willingness to travel as needed

Support for Persons with Disabilities

Blue Ocean is committed to providing an inclusive workplace. We offer physical accessibility accommodations, such as ramps and elevators, to support all employees.

Benefits

We value our employees and offer the following benefits:

• Free parking available
• Learning and training opportunities paid by the employer

If you are ready to embark on an exciting career with Blue Ocean and make a difference in the lives of our customers, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.