Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Contact Centre Agent - Customer Service!

Company: Blue Ocean

Location: Halifax, NS

Salary: $16.50 hourly

Work Term: Seasonal

Hours: 30 to 45 hours per week

Work Language: English

About the Role

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, Blue Ocean is looking for enthusiastic individuals to join our team as Contact Centre Agents in Customer Service!

What You’ll Do

As a Contact Centre Agent, you will play a vital role in ensuring our customers receive the best service possible. Your responsibilities will include:

• Answering written and oral inquiries from customers
• Providing information and assistance to clients
• Arranging refunds and credits as needed
• Logging and addressing customer complaints
• Processing payments efficiently

Who We’re Looking For

To succeed in this role, you should meet the following requirements:

• Education: No degree, certificate, or diploma required
• Experience: 7 months to less than 1 year in a customer service role

Work Setting

You will be working in a dynamic environment that includes:

• Telecommunications
• Tourism

Technical Skills

Proficiency in the following technologies is essential:

• Internet
• MS Outlook
• MS Windows
• MS Office

Personal Attributes

We value individuals who are:

• Punctual and reliable
• Excellent in both oral and written communication
• Organized and detail-oriented
• Flexible and able to multitask
• Team players with strong interpersonal skills
• Quick learners who can work under pressure
• Honest and dependable
• Exhibit good judgment and initiative

Work Conditions

This role requires:

• Attention to detail
• Ability to handle repetitive tasks
• Willingness to travel as needed

Benefits

At Blue Ocean, we believe in supporting our team members. Here are some of the benefits you can expect:

• Free parking available
• Learning and training opportunities paid by the employer

Accessibility

We are committed to providing an inclusive workplace. We offer physical accessibility accommodations, such as ramps and elevators, to support persons with disabilities.

Join Us!

If you are ready to embark on an exciting career with Blue Ocean and make a difference in customer service, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.