Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Hotel Clerk!

Company: Colonial Square Inn & Suites

Location: Saskatoon, SK

Salary: $20.00 hourly

Work Term: Permanent

Hours: 40 to 48 hours per week

Work Language: English

About the Role

Are you passionate about hospitality and customer service? Colonial Square Inn & Suites is seeking an enthusiastic and dedicated Front Desk Hotel Clerk to join our dynamic team! In this role, you will be the first point of contact for our guests, ensuring they have a memorable experience from check-in to check-out.

Key Responsibilities

• Register arriving guests and assign rooms
• Resolve complaints and claims with professionalism
• Process group arrivals and departures efficiently
• Manage room reservations: take, cancel, and change as needed
• Provide detailed information on hotel facilities and services
• Share insights about local points of interest
• Process guests' departures, calculate charges, and receive payments
• Maintain an accurate inventory of vacancies, reservations, and room assignments
• Follow emergency and safety procedures diligently
• Perform clerical duties such as faxing, filing, and photocopying
• Answer telephone calls and relay messages promptly
• Assist clients/guests with special needs
• Perform light housekeeping and cleaning duties as required
• Deliver exceptional customer service at all times
• Organize tasks effectively to accomplish work efficiently

Requirements

• Education: Secondary (high) school graduation certificate
• Experience: Previous experience is an asset

Computer and Technology Knowledge

• Proficient in word processing software
• Familiarity with database software
• Experience with spreadsheets
• Internet savvy

Security and Safety

• Criminal record check required

Work Conditions and Physical Capabilities

• Attention to detail is essential
• Ability to thrive in a fast-paced environment
• Willingness to work overtime as needed
• Capability to stand for extended periods
• Ability to work under pressure

Personal Suitability

• Client-focused with a strong commitment to service
• Dependable and reliable team player
• Flexible and adaptable to changing situations
• Sound judgment and decision-making skills
• Organized and resourceful in task management
• Proactive in addressing guest needs

Screening Questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Do you have previous experience in this field of employment?

Why Join Us?

At Colonial Square Inn & Suites, we value our employees and offer a supportive work environment. Enjoy benefits such as free parking and the opportunity to grow within the hospitality industry. If you are ready to take on a rewarding role in a vibrant team, we want to hear from you!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.