Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Clerk at Ashley HomeStore!

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic retail environment? If so, we have the perfect opportunity for you! Ashley HomeStore is seeking a dedicated and enthusiastic Customer Service Clerk to join our team in Moncton, NB.

About the Role

As a Customer Service Clerk, you will be the first point of contact for our valued customers. Your primary responsibilities will include addressing customer inquiries, resolving complaints, and providing information about our products and services. You will play a crucial role in ensuring a positive shopping experience for our customers.

Key Responsibilities

• Address customers' complaints or concerns with professionalism and empathy.
• Answer inquiries and provide detailed information to customers.
• Arrange for refunds and credits as needed.
• Explain the types and costs of services offered.
• Issue receipts and other necessary documentation.
• Obtain and examine relevant information to assess client feedback, inquiries, and complaints.
• Perform general office duties to support the team.
• Receive and log customer complaints efficiently.
• Process credit and employment applications.
• Handle customer payments accurately.

Requirements

• Education: Secondary (high) school graduation certificate.
• Experience: 1 to less than 7 months in a customer service role.

Work Setting

• Located in an urban area.
• Work within a retail/wholesale establishment or distribution center.

Technical Skills

• Proficient in using the Internet.
• Familiarity with MS Outlook and MS Word.

Security and Safety

• Successful completion of a criminal record check is required.

Work Conditions and Physical Capabilities

• Strong attention to detail is essential.

Personal Suitability

• Client-focused with a commitment to customer satisfaction.
• Efficient interpersonal skills to foster positive relationships.
• Excellent oral communication skills.
• Highly organized and reliable.
• A true team player who collaborates effectively with others.

Work Schedule

• Work Term: Permanent position.
• Work Language: English.
• Hours: 20 to 25 hours per week.

Compensation

We offer a competitive salary ranging from $16.50 to $17.00 hourly, negotiable based on experience.

About Ashley HomeStore

Ashley HomeStore is a leading retailer in home furnishings, dedicated to providing our customers with quality products and exceptional service. We believe in creating a positive and supportive work environment where our team members can thrive and grow.

If you are ready to take the next step in your career and join a team that values customer service and teamwork, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.