Customer service agent

Telesolutions
Winnipeg, MB
Posted yesterday
Job Details:
$15.80 - $20.00 / hour
Full-time
Entry Level

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Agent!

Company: Telesolutions

Location: Winnipeg, MB

Salary: $15.80 to $20.00 hourly (to be negotiated)

Work Term: Permanent

Hours: 40 hours per week

Work Language: English

About Telesolutions

At Telesolutions, we pride ourselves on delivering exceptional customer service in the telecommunications sector. Our dynamic team is dedicated to providing top-notch support to our clients, ensuring their needs are met with efficiency and professionalism. Join us in creating a positive impact in the lives of our customers!

About the Job

As a Customer Service Agent, you will play a vital role in our operations. Your primary responsibilities will include answering customer inquiries, providing information, and assisting with refunds and credits. You will also maintain records and statistics while actively selling merchandise. This is an exciting opportunity to be part of a fast-paced environment where your contributions will be valued.

Requirements

  • Education: No degree, certificate, or diploma required
  • Experience: 1 to less than 7 months in a customer service role

Work Setting

  • Business sector
  • Private sector
  • Retail/wholesale establishment/distribution centre
  • Telecommunications company
  • Sales

Key Responsibilities

  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Maintain records and statistics
  • Sell merchandise

Computer and Technology Knowledge

  • Proficient in using the Internet

Work Conditions and Physical Capabilities

  • Attention to detail
  • Ability to thrive in a fast-paced environment
  • Comfortable with repetitive tasks

Personal Suitability

  • Client-focused with a passion for helping others
  • Efficient interpersonal skills
  • Excellent oral and written communication skills
  • Flexible and organized
  • Reliable and a true team player

Financial Benefits

  • Bonus opportunities
  • Commission structure

Other Benefits

  • Comprehensive benefits package

If you are enthusiastic about providing outstanding customer service and are looking for a rewarding career with growth potential, we encourage you to apply for the Customer Service Agent position at Telesolutions. Join us in making a difference!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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