Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Assistant!

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where your skills can shine? If so, Leon's Bathurst is looking for you! We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team in Bathurst, NB.

About Leon's Bathurst

At Leon's Bathurst, we pride ourselves on delivering outstanding service and quality products to our customers. Our commitment to excellence has made us a trusted name in the retail and wholesale industry. Join us and be part of a team that values integrity, teamwork, and customer satisfaction.

Key Responsibilities

As a Customer Service Assistant, you will play a vital role in ensuring our customers have a positive experience. Your tasks will include:

• Addressing customers' complaints or concerns with professionalism and empathy
• Arranging for refunds and credits as needed
• Performing general office duties to support daily operations
• Receiving and logging customer complaints
• Processing payments and issuing receipts
• Scheduling and confirming appointments
• Recording and relaying important information
• Providing basic information to clients and the public
• Performing clerical duties, including filing and sorting mail
• Obtaining and processing information required for effective customer service
• Answering telephone calls and relaying messages
• Operating the switchboard or telephone system efficiently

Requirements

To be successful in this role, you should meet the following criteria:

• Education: College/CEGEP
• Experience: Previous experience is an asset, or equivalent experience will be considered

Work Setting

• Located in an urban area
• Retail/wholesale establishment/distribution centre

Skills and Competencies

We are looking for candidates who possess:

• Efficient interpersonal skills
• Excellent oral and written communication abilities
• Flexibility and adaptability
• Strong organizational skills
• Reliability and a team-oriented mindset

Computer and Technology Knowledge

Proficiency in the following software is essential:

• MS Excel
• MS Outlook
• MS Word
• MS PowerPoint
• Electronic mail

Work Conditions

This role requires:

• Attention to detail
• Ability to work in a fast-paced environment
• Capability to meet tight deadlines
• Ability to work under pressure
• Comfort with repetitive tasks
• Primarily sitting for extended periods

Benefits

We value our employees and offer a range of benefits, including:

• Dental plan
• Health care plan
• Permanent work term
• Bilingual work environment
• Hours: 32 to 40 hours per week

Compensation

The hourly wage for this position is $21.00.

If you are ready to take the next step in your career and join a team that values customer service excellence, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.