Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.
Join Our Team as a Front Desk Agent!
Are you passionate about providing exceptional customer service in a vibrant hospitality environment? Lakeview Lodge and Cottages is seeking a dedicated and enthusiastic Front Desk Agent to join our team in beautiful Hunter River, PE. If you thrive in a fast-paced setting and enjoy making guests feel welcome, we want to hear from you!
About Lakeview Lodge and Cottages
At Lakeview Lodge and Cottages, we pride ourselves on offering a warm and inviting atmosphere for our guests. Nestled in the heart of nature, our establishment is the perfect getaway for those looking to relax and explore the stunning surroundings. Join us in creating memorable experiences for our visitors!
Job Overview
As a Front Desk Agent, you will be the first point of contact for our guests, responsible for ensuring a smooth check-in and check-out process. Your role will involve a variety of tasks, from managing reservations to providing information about our facilities and local attractions. If you have a knack for problem-solving and a friendly demeanor, this position is perfect for you!
Key Responsibilities
- Register arriving guests and assign rooms
- Resolve complaints and claims with professionalism
- Process group arrivals and departures efficiently
- Take, cancel, and change room reservations as needed
- Provide information on hotel facilities and services
- Share insights about local points of interest
- Answer telephone calls and relay messages
- Perform light housekeeping and cleaning duties
- Deliver outstanding customer service at all times
Requirements
Education
- Secondary (high) school graduation certificate
Experience
- Experience in the hospitality industry is an asset
- Seasonal employment duration
- Working language: English
- Hours of work: 30 to 37.5 hours per week
Work Setting
- Hospitality industry
- Hotel, motel, resort environment
Skills and Personal Suitability
- Attention to detail
- Dependability and reliability
- Excellent oral communication skills
- Flexibility and organization
- Ability to work as part of a team
Technical Skills
- Familiarity with word processing software
Transportation/Travel Information
- Own transportation is required
Security and Safety
- Must be bondable
Compensation
We offer a competitive salary of $17.50 hourly for this position.
Why Join Us?
At Lakeview Lodge and Cottages, we believe in fostering a positive work environment where our team members can thrive. You will have the opportunity to work alongside a supportive team, gain valuable experience in the hospitality industry, and contribute to creating unforgettable experiences for our guests.
Ready to Make a Difference?
If you are excited about the opportunity to join our team as a Front Desk Agent, we encourage you to apply! Your journey towards a rewarding career in hospitality starts here.
Screening Questions
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.