Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as an Answering Service Operator!

Company: Scotia Business Centre Limited

Location: Bridgewater, NS

Job Category: Customer Service

Salary: $16.50 hourly

Employment Type: Permanent

About the Role

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where your organizational skills can shine? If so, Scotia Business Centre Limited is looking for an enthusiastic Answering Service Operator to join our dynamic team!

Key Responsibilities

As an Answering Service Operator, you will play a vital role in ensuring our clients receive top-notch service. Your tasks will include:

• Greeting visitors and directing them to the appropriate contacts or service areas
• Providing basic information to clients and the public
• Obtaining and processing information to deliver excellent customer service
• Operating the switchboard or telephone system
• Recording and relaying information accurately
• Scheduling and confirming appointments
• Sending invoices and maintaining work records
• Receiving and issuing payments
• Performing clerical duties, including filing and sorting mail
• Answering telephone calls and relaying messages
• Calculating billing charges
• Monitoring mobile radio or telephone
• Providing emergency services as needed
• Operating dispatch systems

Requirements

To be successful in this role, you should meet the following criteria:

• Education: Secondary (high) school graduation certificate or equivalent experience
• Experience: Will train
• Language: English
• Work Setting: Private sector in an urban area
• Work Hours: 32 to 40 hours per week
• Transportation: Own transportation required
• Security: Criminal record check

Skills and Personal Suitability

We are looking for candidates who possess:

• Efficient interpersonal skills
• Excellent oral and written communication abilities
• Flexibility and organizational skills
• Reliability and a team player attitude
• Attention to detail and the ability to work independently

Work Conditions

This role requires the ability to:

• Work in a fast-paced environment under pressure
• Meet tight deadlines and perform repetitive tasks
• Engage in a combination of sitting, standing, and walking

Technology Proficiency

Familiarity with the following technology is essential:

• Switchboard with 25+ lines
• Word processing software (MS Word, WordPerfect)
• Electronic mail (MS Outlook)
• MS Excel

Financial Benefits

We offer a night shift premium to our dedicated team members!

Screening Questions

As part of the application process, please consider the following:

• Are you available for shift or on-call work?
• Do you currently reside in proximity to the advertised location?

If you are ready to embark on a rewarding career with Scotia Business Centre Limited, we encourage you to apply and become a part of our customer service excellence!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.