Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Agent at Green Brier!

Are you passionate about hospitality and eager to provide exceptional service? Green Brier is looking for a dedicated Front Desk Agent to join our vibrant team in Winnipeg, MB. If you thrive in a fast-paced environment and enjoy making guests feel welcome, this is the perfect opportunity for you!

About the Role

As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in their experience at Green Brier. Your responsibilities will include:

• Investigating and resolving complaints and claims
• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and local points of interest
• Processing guest departures, calculating charges, and receiving payments
• Maintaining an inventory of vacancies, reservations, and room assignments
• Following emergency and safety procedures
• Performing clerical duties such as faxing, filing, and photocopying
• Answering telephone calls and relaying messages
• Assisting clients/guests with special needs
• Delivering requested wake-up calls
• Performing light housekeeping and cleaning duties
• Providing outstanding customer service

Requirements

To be successful in this role, you should meet the following criteria:

• Education: Secondary (high) school graduation certificate
• Experience: 2 to less than 3 years in a similar role
• Language: Proficiency in English
• Work Hours: 30 hours per week
• Employment Type: Permanent
• Security and Safety: Must be bondable

Screening Questions

Before applying, please consider the following questions:

• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• Do you have the required certifications?

What We Offer

At Green Brier, we believe in creating a positive work environment that fosters growth and development. As a Front Desk Agent, you will enjoy:

• Competitive Salary: $15.80 per hour
• Dynamic Work Environment: Join a team that values collaboration and excellence
• Opportunities for Advancement: Grow your career in the hospitality industry

About Green Brier

Green Brier is a premier destination in Winnipeg, MB, known for our commitment to exceptional service and guest satisfaction. We pride ourselves on creating memorable experiences for our guests and fostering a supportive atmosphere for our team members. Join us and be a part of our exciting journey!

If you are ready to take the next step in your career and make a difference in the hospitality industry, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.