Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.
Join Our Team as a Front Desk Clerk at Bay Hill Inns & Suites!
Are you passionate about hospitality and eager to make a difference in the lives of our guests? Bay Hill Inns & Suites is looking for a dedicated and enthusiastic Front Desk Clerk to join our vibrant team in Neepawa, MB. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, we want to hear from you!
About the Role
As a Front Desk Clerk, you will be the first point of contact for our guests, ensuring they have a warm and welcoming experience from the moment they arrive. Your responsibilities will include:
- Registering arriving guests and assigning rooms
- Processing group arrivals and departures
- Taking, canceling, and changing room reservations
- Providing general information about local points of interest
- Processing guests' departures, calculating charges, and receiving payments
- Balancing cash and completing balance sheets, cash reports, and related forms
- Maintaining an inventory of vacancies, reservations, and room assignments
- Following emergency and safety procedures
- Performing clerical duties such as faxing, filing, and photocopying
- Answering telephone calls and relaying messages
- Assisting clients/guests with special needs
- Contacting customers to deliver requested wakeup calls
- Providing outstanding customer service
What We’re Looking For
To be successful in this role, you should possess the following:
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years in a similar role
Personal Suitability
We value individuals who are:
- Client-focused
- Excellent in oral and written communication
- Reliable and a team player
Our Commitment to Inclusivity
At Bay Hill Inns & Suites, we believe in creating a welcoming environment for everyone. We actively support:
- Persons with Disabilities: We provide awareness training to our employees and apply inclusive recruitment policies.
- Newcomers and Refugees: We recruit individuals displaced by conflict or natural disasters.
- Youths: We offer training to create a welcoming work environment for young individuals.
- Veterans: We have targeted hiring initiatives for candidates with military experience.
- Indigenous People: We facilitate access to Elders for support and guidance.
- Mature Workers: Our hiring policies discourage age discrimination.
- Visible Minorities: We apply policies that discourage discrimination and promote an inclusive hiring process.
Work Details
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
- Salary: $15.80 hourly
- Location: Neepawa, MB
If you are ready to embark on an exciting career in hospitality and make a positive impact on our guests' experiences, we encourage you to apply and join our team at Bay Hill Inns & Suites!
Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.