Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Agent!

Are you passionate about providing exceptional customer service in the hospitality industry? Do you thrive in a dynamic environment where every day brings new opportunities to make guests feel welcome? If so, we invite you to apply for the position of Front Desk Agent at the Hilton Garden Inn Winnipeg South.

About the Role

As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in creating a positive and memorable experience. Your responsibilities will include:

• Registering arriving guests and assigning rooms
• Resolving complaints and claims with professionalism
• Processing group arrivals and departures efficiently
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and services
• Offering general information about local points of interest
• Processing guests' departures, calculating charges, and receiving payments
• Maintaining an inventory of vacancies, reservations, and room assignments
• Following emergency and safety procedures
• Performing clerical duties such as faxing, filing, and photocopying
• Answering telephone calls and relaying messages
• Delivering outstanding customer service
• Maintaining inventory of supplies
• Ensuring compliance with health and safety regulations
• Advertising and promoting products, sales, or services

Requirements

To be successful in this role, you should meet the following criteria:

• Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years
• Experience: 1 to less than 2 years in a similar role

Work Setting

This position is situated in the vibrant hospitality industry, specifically within a hotel, motel, or resort environment.

Transportation/Travel Information

• Own transportation is preferred, but public transportation is also available.

Work Conditions and Physical Capabilities

• Attention to detail is essential for success in this role.

Benefits

We value our employees and offer a range of benefits to support your health and well-being:

Health Benefits

• Dental plan
• Health care plan

Financial Benefits

• Group insurance benefits

Other Benefits

• Free parking available
• Additional benefits
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week

Salary

The hourly wage for this position ranges from $15.80 to $18.00, negotiable based on experience and qualifications.

Location

This position is based in Winnipeg, MB.

If you are ready to embark on an exciting career in hospitality and make a difference in the lives of our guests, we encourage you to apply for the Front Desk Agent position at Hilton Garden Inn Winnipeg South!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.