Job Title or Location

Front desk agent

Canada's Best Value Inn & Suites
Charlottetown, PE
Posted today
Job Details:
$17.00 / hour
Full-time
Experienced

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Agent!

Are you passionate about providing exceptional customer service in a vibrant hospitality environment? Canada's Best Value Inn & Suites is looking for a dedicated and enthusiastic Front Desk Agent to join our team in beautiful Charlottetown, PE. If you thrive in a fast-paced setting and enjoy interacting with guests, this is the perfect opportunity for you!

About the Role

As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in creating a welcoming atmosphere. Your responsibilities will include:

  • Registering arriving guests and assigning rooms
  • Processing group arrivals and departures
  • Taking, canceling, and changing room reservations
  • Providing information on hotel facilities and services
  • Offering general information about local points of interest
  • Processing guest departures, calculating charges, and receiving payments
  • Balancing cash and completing balance sheets, cash reports, and related forms
  • Following emergency and safety procedures
  • Performing clerical duties such as faxing, filing, and photocopying
  • Answering telephone calls and relaying messages
  • Delivering outstanding customer service

Requirements

Education

  • No degree, certificate, or diploma required

Experience

  • 1 to less than 7 months of experience in a similar role
  • Permanent position
  • Working language: English
  • Hours of work: 16 hours per week

Work Setting

  • Hotel, motel, resort

Skills and Competencies

To excel in this role, you should possess:

  • Attention to detail
  • Ability to thrive in a fast-paced environment
  • Client-focused mindset
  • Dependability and reliability
  • Efficient interpersonal skills
  • Excellent oral communication skills
  • Flexibility and good judgment
  • Strong organizational skills
  • Team player attitude

Technical Knowledge

Familiarity with the following is essential:

  • Central Reservation System (CRS)
  • Spreadsheet software

Work Conditions

As a Front Desk Agent, you will be working in a dynamic environment where your ability to manage multiple tasks efficiently will be key to your success.

Why Join Us?

At Canada's Best Value Inn & Suites, we value our team members and strive to create a positive work environment. We offer:

  • Competitive salary of $17.00 per hour
  • Opportunities for growth and development within the hospitality industry
  • A supportive team atmosphere

Screening Questions

Before applying, please consider the following:

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

If you are ready to embark on an exciting career in hospitality and meet the qualifications outlined above, we encourage you to apply and become a part of our dedicated team at Canada's Best Value Inn & Suites!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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