Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Guest Services Agent at Cabot Shores!

Are you passionate about hospitality and eager to create memorable experiences for guests? Cabot Shores, a stunning hotel located in Englishtown, NS, is looking for a dedicated Guest Services Agent to join our vibrant team. If you thrive in a fast-paced environment and enjoy working with people, this is the perfect opportunity for you!

About the Role

As a Guest Services Agent, you will play a crucial role in ensuring our guests feel welcomed and valued. Your responsibilities will include:

• Registering arriving guests and assigning rooms
• Resolving complaints and claims with professionalism
• Processing group arrivals and departures
• Managing room reservations, including taking, canceling, and changing bookings
• Providing information about hotel facilities and local points of interest
• Calculating charges and processing guest departures
• Following emergency and safety procedures
• Answering telephone calls and relaying messages
• Assisting clients/guests with special needs
• Performing light housekeeping and cleaning duties
• Delivering exceptional customer service

Requirements

To be successful in this role, you should meet the following criteria:

• Work Term: Temporary
• Work Language: English
• Hours: 30 to 40 hours per week
• Education: College/CEGEP
• Experience: 1 to 2 years in hospitality administration/management or related fields

Work Setting

This position is set in the hospitality industry, specifically within a hotel, motel, or resort located in a rural and remote area. Staff accommodation is available, and we welcome candidates who are willing to relocate.

Personal Suitability

We are looking for individuals who possess:

• Client focus and dependability
• Efficient interpersonal skills
• Excellent oral and written communication abilities
• Flexibility and sound judgment
• Organizational skills and reliability
• Team player mentality and resourcefulness

Work Conditions

In this role, you will need to be prepared for:

• A fast-paced environment
• Standing for extended periods
• Overtime as required
• Attention to detail

Transportation and Travel

Candidates should have their own transportation and a valid driver's license, as well as a willingness to travel regularly. Public transportation is also available in the area.

Financial and Other Benefits

We offer a competitive salary ranging from $17.00 to $18.00 hourly (to be negotiated), along with:

• Gratuities
• Free parking
• On-site amenities and housing options
• A wellness program

Student Status

This position is open to both full-time and part-time students.

Security and Safety

All candidates must be bondable and legally able to work in Canada.

Are You Ready to Make a Difference?

If you are enthusiastic about providing exceptional guest experiences and meet the qualifications outlined above, we encourage you to apply and become a part of our dynamic team at Cabot Shores!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.