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Client service supervisor

Maximum Home Support Services - 3 Jobs
Channel-Port aux Basques, NL
Posted 6 days ago
Job Details:
$20.00 - $22.00 / hour
Experienced

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Client Service Supervisor!

Company: Maximum Home Support Services

Location: Channel-Port aux Basques, NL

Job Category: Customer Service

Work Term: Casual

Hours: 20 hours per week

Salary: $20.00 to $22.00 hourly (to be negotiated)

About the Role

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where you can lead and inspire a team? If so, we invite you to apply for the position of Client Service Supervisor at Maximum Home Support Services!

Key Responsibilities

As a Client Service Supervisor, you will play a vital role in ensuring our clients receive the highest level of service. Your responsibilities will include:

  • Establishing work schedules and procedures to optimize team performance.
  • Identifying training needs for staff to enhance their skills and knowledge.
  • Preparing and submitting reports to track progress and performance.
  • Training staff in job duties, safety procedures, and company policies.
  • Conducting performance reviews to foster growth and development.
  • Recruiting and hiring new staff to build a strong team.
  • Providing clients with essential information and support.
  • Resolving issues that may arise, including customer requests, complaints, and supply shortages.

Requirements

To be successful in this role, you should meet the following criteria:

  • Education: College/CEGEP
  • Experience: 1 to less than 7 months or equivalent experience

Technical Skills

Proficiency in MS Office is essential for this position.

Security and Safety

A criminal record check will be required for this role.

Work Conditions and Physical Capabilities

Attention to detail is crucial in ensuring the quality of service we provide.

Personal Suitability

We are looking for candidates who demonstrate:

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral and written communication
  • Organizational skills
  • Reliability

Workplace Information

This position offers a hybrid work environment, allowing for flexibility in your work schedule.

Financial Benefits

As part of our commitment to our employees, we offer group insurance benefits to support your health and well-being.

Why Join Maximum Home Support Services?

At Maximum Home Support Services, we believe in fostering a positive and supportive work environment. Join us in making a difference in the lives of our clients while advancing your career in customer service. We look forward to welcoming you to our team!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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