Job Title or Location

Agent, customer service - airline

Allied Aviation
Deer Lake, NL
Posted 10 days ago
Job Details:
$17.75 / hour
Temporary
Experienced

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Agent at Allied Aviation!

Are you ready to take your career to new heights? Allied Aviation is seeking enthusiastic and dedicated individuals to join our team as Customer Service Agents in the vibrant location of Deer Lake, NL. If you have a passion for providing exceptional customer service and enjoy working in a dynamic environment, we want to hear from you!

About the Role

As a Customer Service Agent, you will play a crucial role in ensuring a smooth and enjoyable travel experience for our passengers. Your responsibilities will include:

  • Assigning seats to passengers using our computer reservation systems
  • Checking passenger baggage to ensure compliance with travel standards
  • Preparing boarding passes and calculating load weights for aircraft compartments
  • Planning load for aircraft and handling pre-flight documentation
  • Maintaining work records and logs
  • Tracing missing baggage and cargo shipments
  • Answering telephone calls and relaying messages
  • Assisting clients with special needs and attending boarding gates
  • Performing clerical duties such as faxing, filing, and photocopying
  • Making, canceling, and changing flight reservations
  • Preparing and issuing tickets and receipts
  • Processing payments via cash, cheques, and credit/debit cards
  • Providing outstanding customer service and reserving seats for the general public, travel agencies, and tour companies

Requirements

  • Education: Secondary (high) school graduation certificate
  • Experience: Will train or equivalent experience

Security and Safety

  • Airport security clearance
  • Basic security clearance
  • Criminal record check

Weight Handling

  • Ability to handle weights up to 23 kg (50 lbs)

Personal Suitability

  • Dependability
  • Initiative
  • Organized
  • Reliability
  • Team player

Screening Questions

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?

Benefits

  • Free parking available
  • Learning and training paid by the employer
  • Team building opportunities
  • Work Term: Seasonal
  • Work Language: English
  • Hours: 10 to 30 hours per week

Compensation

Salary: $17.75 hourly

If you are excited about the opportunity to contribute to a team that values customer service and teamwork, we encourage you to apply and embark on a rewarding career with Allied Aviation!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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