Conference Floor Manager (40253001)

How You'll Make an Impact:

• Lead and support a team of setup personnel, ensuring timely and accurate room setups for meetings, events, and daily conference floor operations.
• Oversee all aspects of Tower Café operations, including product presentation, service flow, guest experience, cleanliness, and team support.
• Schedule team of 15-20 employees weekly
• Coordinate setup requirements such as furniture configurations, special requests, and event-day adjustments.
• Proactively monitor the space to anticipate needs, address issues promptly, and uphold a professional, polished environment.
• Collaborate closely with Café, Facilities, and Front-of-House partners to ensure fully integrated service.
• Maintain operational logs, inventory checks, and service-related reporting as required.
• Identify opportunities to improve workflow, service quality, and overall guest experience.

What You'll Need to Succeed:

• Minimum 4 years of experience in hospitality, workplace services, event operations, conference centre operations, or hotel environment.
• Strong passion for hospitality—service-oriented, guest-focused, and committed to delivering a great client experience.
• Highly agile and adaptable; comfortable shifting priorities and managing fast-moving daily demands.
• Strong organizational and multi-tasking skills, with the ability to manage multiple setups and operational tasks simultaneously.
• Excellent communication and interpersonal abilities, with confidence engaging clients, guests, and internal teams.
• Ability to remain calm and solutions-focused under pressure.
• Technical skills: Microsoft Office Suite (Excel, Outlook, Word) and Delphi would be advantageous
• Self-starter with a high degree of initiative; able to work independently and drive tasks to completion.
• Post-secondary diploma/degree in Hospitality Management, Event Management, Business, or a related field is preferred.
• Ability to lift/move furniture or equipment as needed to support setup operations (using safe lifting practices).

What Makes Sodexo Different:

Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo's latest awards here
• And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.

Curious to learn more? Discover why Sodexo is more than just a job - follow us on social!

Instagram: @SodexoCanada

LinkedIn: Sodexo Canada Careers

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Grow your career with a company that shares your passion! Our Corporate Services Division has an exciting new opportunity to join the Sodexo team as our next Conference Floor Manager located in Toronto.

Salary: $62,000 - $72,000

At Sodexo, we go beyond traditional workplace solutions to create environments where employees thrive. From innovative culinary programs that bring daily delight to integrated facilities management that fosters productivity and well-being, our team plays a vital role in shaping thriving workplaces.

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.