• Lead daily operations with a strong presence on the floor, setting the tone for exceptional service
• Communicate the vision clearly to your team and inspire them by upholding Oliver & Bonacini's values every day
• Monitor and maintain all points of technical service and attention to detail to ensure outstanding guest experiences
• Build and nurture relationships with guests, team members, management, vendors, and suppliers
• Follow bar, beverage, and wine control procedures with accuracy and consistency
• Foster a culture focused on the enjoyment and quality of food, beverage, and service
• Demonstrate integrity and professionalism, promoting the venue's reputation at every opportunity
• Lead recruitment, training, coaching, performance management, and employee development initiatives
• Use strong conflict resolution and problem-solving skills to maintain a positive work environment
• Assist with sales tracking, invoicing, and inventory management to support smooth operations
• Conduct event briefings with service staff to ensure flawless execution
• Manage scheduling of event staff to guarantee proper coverage for all functions
• Oversee payroll accuracy and timely record-keeping
• Drive staff productivity and operational efficiency through continuous improvement
• Participate in health & safety programs, ensuring compliance with all relevant regulations
• Ensure the venue is impeccably maintained, clean, and in excellent repair
• Build strong partnerships with vendors and suppliers
• Perform other duties as required

• Minimum of 2–3 years' experience managing the day-of operations for a variety of events, including small, large, and high-profile functions (this is focused on event execution, not sales)
• Valid Smart Serve Certification
• Demonstrated ability to communicate clearly and professionally, with strong verbal and written skills
• Strong organizational skills with the ability to manage a large and variable workload, ensuring timely and accurate completion of tasks
• Strong business acumen with a team-oriented mindset
• WSET 1 Wine Certificate or equivalent considered a strong asset
• Availability to work evenings, weekends, and holidays as required
• Must be legally eligible to work in Canada

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

Oliver & Bonacini's Diversity Commitment

** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. Accomodation available upon request.

Originally unveiled in 1930 as "Eaton's Seventh Floor," The Carlu was brought to life by celebrated French architect Jacques Carlu, who captured the elegance and innovation of the Art Moderne era. After an extensive restoration, this architectural masterpiece reopened in 2003 at 444 Yonge Street in College Park, solidifying its reputation as one of Toronto's premier event venues. Now designated as a National Historic Site of Canada, The Carlu has played host to royalty and been the preferred destination for high-profile social galas, conventions, and corporate celebrations.

As a Senior Manager, you will take the helm of this iconic space, ensuring every event reflects the venue's storied legacy and impeccable standards. Your leadership will be key to delivering exceptional experiences that honor The Carlu's rich history while driving innovation and operational excellence in one of Toronto's most distinguished event destinations.

Why Work With Us?

We believe in taking care of our people—both on and off the floor. Here's what you can expect as part of the O&B team:

Compensation & Perks:

• Competitive salary with gratuity sharing
• Monthly dining allowance at all O&B restaurants
• 50% dining discount at all O&B locations for you and up to 3 guests
• Company-matched RRSP contributions to support your future
• Annual Management clothing reimbursement

Time Off & Flexibility

• Paid vacation, sick, and personal time

Health & Wellbeing

• Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
• Access to an Employee Assistance Program (EAP) for 24/7 mental health and wellness support
• Discounted gym memberships to help you stay active
• Group life and disability insurance for peace of mind

Growth & Development

• Tuition reimbursement to support continued education and professional development
• Opportunities for advancement across our diverse and iconic portfolio of restaurants