Under the guidance of the Front of House Management Team, our Hosts play a key role in creating a memorable guest experience from the moment guests arrive. With professionalism and attention to detail, Hosts help ensure a smooth, efficient, and welcoming environment by managing guest flow, optimizing seating capacity, and communicating effectively with team members.
What You'll Do:
- Greet every guest with a warm, welcoming presence—both in person and over the phone—even during the busiest times.
- Communicate clearly and confidently with Servers, Bartenders, and Managers to maintain steady and efficient guest flow throughout the restaurant.
- Escort guests to their tables while engaging in friendly and professional conversation.
- Take reservations accurately and efficiently, both over the phone and in person, with attention to detail.
- Maintain a clean, organized, and fully stocked front entrance, host stand, and surrounding areas—understanding that first impressions matter.
- Quickly become familiar with all table numbers and maintain awareness of seating arrangements and server sections.
- Perform additional duties as assigned to support the team and enhance the guest experience.
Qualifications
- Proven prior experience in a similar position
- Valid Smart Serve Certification Required
- High attention to detail
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and ability to multi-task
- Strong oral and written communication skills
- Ability to maintain a level of professional urgency and momentum
- Minimum 1 year experience in customer service, restaurant experience considered an asset
- Flexibly availability for evenings, weekends, and holidays required.
Additional Information
Oliver & Bonacini's Diversity Commitment
At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.
Company Description
Located at The Well, La Plume offers unruffled Southern French fare in Toronto's bustling King West neighbourhood. Taking inspiration from timeless French classics with a focus on rotisserie-style cooking, La Plume's menu of expertly crafted tartares, truffle stuffed chicken and handcrafted cocktails is a match for foodies, local residents, and the corporate crowd alike. A hot spot for weekend brunch, al fresco dining, and evening drinks, La Plume oozes charm and sophistication at every turn.
What's in it for you?
- Competitive salary
- Paid vacation, sick, and personal days
- Gratuity sharing
- Health, Dental and Visions benefits with Enhanced Mental Health Coverage
- Discounted gym membership and Employee Assistance Program
- Group Life & Disability Insurance
- Management Uniform/ Clothing Reimbursement
- Monthly dining allowance for all O&B
- 50% Dining Discount for all O&B
- RRSP Matching
- Tuition Reimbursement
- O&B is one of Canada's largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, and Quebec.