Join our team as a Conference Centre Concierge in the vibrant city of Toronto, Canada! We are seeking a friendly and professional individual to provide exceptional customer service to our conference centre guests. As the first point of contact for visitors, you will play a crucial role in ensuring a positive experience for all attendees.

• Greet and welcome guests, providing a warm and professional first impression
• Assist with guest inquiries.
• Manage conference room schedules and coordinate with event organizers
• Provide directions and guidance within the conference centre
• Coordinate with other departments to ensure smooth event operations, including security
• Assist with coat check, luggage, and equipment handling when necessary
• Respond promptly to guest requests and concerns
• Maintain a clean and organized lobby area
• Stay updated on current and upcoming events to provide accurate information to guests

• Excellent communication and interpersonal skills
• Strong customer service orientation with a friendly and professional demeanor
• Ability to multi-task and prioritize in a fast-paced environment
• Problem-solving skills and ability to think on your feet
• Proficiency in basic computer skills, including scheduling software and email
• Previous experience in hospitality or customer service roles
• Experience in a conference centre or hotel setting (preferred)
• High school diploma or equivalent
• Hospitality or tourism-related certification (preferred)
• Understanding of conference and event management processes
• Familiarity with hospitality industry standards and best practices
• Ability to stand for extended periods and occasionally assist with light lifting
• Flexibility to work various shifts

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class.

We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates who participate in all aspects of the selection process.

Thank you for your interest in Sodexo.

Please note that only selected candidates will be contacted.

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Twitter: @SodexoJobsCA

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Looking for a change, an opportunity to show your exceptional skills, a chance to help lead and build a team? Grow your career with a company that shares your passion!

Contributing to The Well-Being and Quality Of Our Consumers

The well-being of our consumers is at the heart of Sodexo's approach, customer engagement is integral in the services provided by Sodexo employees in various locations across Canada. We work closely with our consumers and clients to create an interactive and personalized environment for the well-being of everyone we serve.

Sodexo is proud to announce these nominations: 2021 Canada's Best Diversity Employer; 2021 Canada's Greenest Employers; 2020 Bloomberg Gender-Equality Index featured company; 2020 Parity Certification - Platinum level and Progressive Aboriginal Relations (PAR) Program company – Gold Level.

What We Can Offer You

Sodexo offers you a flexible and dynamic work environment, competitive compensation, access to ongoing training and development programs, and countless opportunities to grow within the company.