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Assistant Manager, Event Operations

Oliver & Bonacini - 32 Jobs
Toronto, ON
Posted 2 days ago
Job Details:
Full-time
Experienced

The Day to Day:

  • Communicates the vision to all team members and leads by example
  • Regularly monitors and achieves the O&B points of technical service and points of details
  • Builds and maintains relationships with guests, team members and senior management alike
  • Follows bar, beverage and wine control procedures exactly
  • Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine
  • Demonstrates high personal integrity, business ethics and takes every opportunity to promote the venue
  • Conducts recruitment and selection and training and development initiatives as well as performance management and employee coaching
  • Uses conflict/resolution and problem solving skills
  • Assists with the tracking of sales, invoicing, and managing inventory
  • Conduct briefings with event service staff prior to each function
  • Schedules event staff to properly service events/functions
  • Ensure accuracy and timeliness of payroll records
  • Strive for maximum efficiency and continual improvement of staff productivity
  • Participate on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
  • Ensure facility is well maintained, repaired and spotless at all times
  • Work with Marketing to design and implement a strategy to attract new business
  • Build relationships with vendors and suppliers
  • Additional duties as assigned or required

Qualifications
  • Knowledge of event planning and restaurant operations (minimum 2 years' experience managing a variety of events or in a high-paced restaurant environment)
  • Understanding of food and beverage service standards, including bar and wine service
  • Valid Smart Serve certification (required)
  • WSET Intermediate Wine Certificate or comparable wine knowledge (asset)
  • Superior verbal and written communication skills
  • Strong organizational and time-management skills to handle large and variable workloads
  • Strong business acumen with ability to track sales, manage budgets, and optimize performance
  • Ability to lead, coach, and develop a high-performing team
  • Ability to manage multiple priorities in a fast-paced environment
  • Ability to resolve conflicts and solve problems effectively
  • Ability to work collaboratively as part of a team
  • Flexible availability, including evenings, weekends, and holidays
  • Demonstrated professionalism, integrity, and strong work ethic
  • Client-focused with a passion for hospitality and guest experience

Additional Information

Why O&B:

O&B Events proudly offers a curated portfolio of distinctive, stylish venues that seamlessly blend elevated restaurant experiences with versatile event spaces. Each venue is complemented by chef-driven cuisine, personalized service, and a passionate team of professional event coordinators. From intimate dinners and corporate meetings to lavish weddings, bar mitzvahs, and large-scale celebrations—including kosher-catered events—our diverse spaces are designed to accommodate every occasion with sophistication and ease. While each location boasts its own unique atmosphere and culinary identity, all are united by a shared commitment to exceptional hospitality and an unwavering respect for food.

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best


Company Description

We are seeking a multifaceted and hands-on Assistant Manager with a strong background in restaurant operations. This dynamic role will oversee the day-to-day management of both event execution and core restaurant functions. Key responsibilities include staffing, recruitment, scheduling, and ensuring smooth operational flow during service and events. The ideal candidate thrives in a fast-paced, guest-focused environment and brings a balance of operational expertise and leadership

What's in it for you?

  • Competitive salary
  • Paid vacation, sick, and personal days
  • Health, dental and vision benefits with enhanced mental health coverage
  • Discounted gym membership
  • Employee Assistance Program
  • Group life & disability insurance
  • Management uniform/clothing reimbursement
  • Monthly dining allowance for all O&B locations
  • 50% dining discount for all O&B for you and up to 3 guests
  • RRSP matching
  • Tuition reimbursement
  • O&B is one of Canada's leading hospitality companies, offering a wide range of exciting internal career opportunities!

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