JOB DESCRIPTION
As a key member of the IT team, you will have a direct impact on the design and enhancements that ensure the digital experience exceeds the expectations of the enterprise. You will ensure that network operations are efficient and secure by supporting and maintaining the lifecycle on network services and solutions.
Actively responding to network issues as part of a high-performance team where be collaboration is a requirement.
Now is your chance to join our team to make a lasting impact as a Network Senior Analyst.
This position requires full-time on-site presence.
RESPONSIBILITIES

• Investigate and resolve complex technical issues related to the networking component of the J.D. Irving Limited infrastructure
• Act as an escalation point to manage all required vendor and external technical resources to effectively troubleshoot issues
• Provide subject matter expertise as the networking resource on a wide variety of internal and customer facing technology projects, supporting organizational standards
• Optimize existing systems related to performance and capacity and identify opportunities for improvement
• Research, understand and implement security protocols
• Develop and maintain Standard Operating Procedure documentation for all networking solutions
• Lead and oversee day-to-day networking activities and contribute to long term operational planning and activities
• Participate in the on-call rotation for production support

QUALIFICATIONS

• Education Required: A university degree, college diploma or a related discipline
• 10+ years of hands-on network administration and operations related experience in a large, distributed environment
• Ability to pivot to changing priorities and make quick decisions with limited information
• Work well in a team environment with a focus on knowledge sharing and collaboration
• Effective customer service and communication skills

Bonus:

• CCNA, CCNP certifications
• Architecture, Design and implement Azure Networking
• Juniper, Meraki, and Check Point certifications
• ITIL Foundations certified
• Experience in network tools and technologies like Cisco ISE, Cisco Catalyst, Wireless, Meraki, OpManager
• Programming or scripting skills
• Leading Change experience
• Lean yellow/green belt certifications (or other process improvement experience)

ABOUT US
Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
ABOUT THE TEAM
The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values - some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.
With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and "getting it done"!
We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!