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Guest Services Coordinator

Roberts Cozy Downtown Accommodations
Charlottetown, PE
$18.50 / hour
Seasonal
Student
Posted 9 days ago

Job Description:

We are looking for a dynamic hospitality student to join our team as a Guest Services Coordinator for our boutique three-ensuite accommodation business in Downtown Charlottetown, close to Holland College. This role offers a unique opportunity to actively participate in all facets of our small-scale hospitality business, gaining valuable experience in operations, logistics, marketing, and management.

  • $18.50 per hour
  • Full-time position, 40 hours per week
  • June 17th to September 1st, 2024

Your Responsibilities

– Deliver exceptional accommodation services, oversee reservations, and manage guest communication
– Assist with operational tasks, including Airbnb guest check-in, inquiries, and reservations
– As the Ambassador of our house you will ensure an unforgettable experience for our valued guests
– Participate in developing and executing innovative marketing initiatives aimed at growth
– Demonstrate meticulous attention to detail to ensure thorough cleaning to high-quality standards
– Maintain a positive attitude, attention to detail, and excellent communication skills in all interactions
– Ensure house supplies, including toiletries and cleaning products, are adequately stocked
– Maintain the exterior of the house by performing light yard work, including weeding flowerbeds
– Clean our three en-suite bedrooms according to Airbnb reservations to ensure each room is ready for check-in

Requirements

– Proficiency in computer skills, including email, phone, and Airbnb communications, is required
– Strong interpersonal skills, effective time management, and the ability to work independently
– Familiarity with various cleaning products and their appropriate use on different surfaces and fabrics
– A positive attitude and a willingness to exceed expectations to ensure guest satisfaction
– Maintain clear communication with the property owner regarding any requests or maintenance issues

How to Apply

Interested candidates should submit their resumes to [email protected] and let us know why you are interested in joining our Team!

Tagged as: 62022

Essential Skills:
  • Computer Use
  • Oral Communication
  • Working with Others
  • Soft Skills:
  • Attention to Detail
  • Effective Communication
  • Independence
  • Reliability
  • Hard Skills:
  • Asset Management
  • Cleaning Services
  • Customer Service
  • Inventory Management
  • Digital Skills:
  • Email
  • Google Drive
  • Social Media Marketing
  • Languages:
  • English